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I have a 4.1 sp1 that when a call is xfered from the auto attendant to an ext there is no ringback just dead air. Music on transfer id disabled in all COS. If I xfer from a phone to an ext on an CO call I get ringback. I assigned the phones COS to the vm ports just to elminate the cos assigned...

We have a 4.1 3300 that is not displaying caller id on loop start trunks, they are on a ASU. When I turn ani on in the cos for the trunks the call will ring 4-5 times before the system rings the phone. Which is a symptom of the 3300 not recognizing the clid, but the ani is present. Second there...

I have a 200icp that will not repeat the main greeting it just transfers to the operator. The manual says the greeting should be repeated 3 times then you have the option to transfer to the operator or have the system disconnect. The customers claims it used to work. We had the greeting...

We have an ip console that works just fine, unless a call goes to vm and the caller 0's out. The vm is at another site, when the console gets the call and try's to xfer to an extension, the gets cut off as soon as she hits the xfer key. All other xfer's work fine, if the same scenerio goes to an...

I have 1450 setup as a terminal hunt with two members 1400 and 1411. You dial 1450 and 1400 rings for ever and never hunts to 1411. System is a 3300 10.0.0.10_2. COS is 1 on hunt group and phones. Any ideas?

I have a customer that has a 3904 defined in nit1, there isn't an attendant console on the system. The transfer recall is not working. I found some documentation that says recalls will not go to a nit dn, and the calls are placed in a attendant queue. Is this correct? The customer states it just...

Can you have disconnect supervision on a ata or asm8 on the Norstar?

I want callpilot to do a blind external tranfer to a cell phone. I can't find where you can change it or if you can change it at all. I'm having problems with calls going to vm and not returning answer supervision, so Callpilot instead of releasing the call comes back and says "your call can not...