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I am able to login to Cm using public/private keys using putty. I couldn't find a way or option on ASA to login using the same keys. Any idea?

Hello guys, I am using 96xx series phones to connect a VPN concentrator. Issue is that newer VPN concentrators dont accept IKE version 1 anymore. The 9608 firmware that I have here is 6.8202 and it has as options just Sha-1 for encryption. Does anyone knows if there is any other Avaya phone...

Anyone already implemented a cron job to mount and backup CMSADM files? Thank you

Where I can find the option to configure timetable on R16, R17 and R18 I am using cms login: lMainMenuqqqqqqqqqqqqqqqqqqqqqk x Reports> x x Dictionary> x x Exceptions> x x Forecast> x x Agent Administration>...

On Aura 6.x under SMI - Alarms - SNMP agents - you have the option to allow Any IP address and then select the version that you want to use. On Aura 7.x under SMI - SNMP - Access - I couldn't find the option "any IP", this maybe it is a new layer of security but in my case I have 20 solarwinds...

Lets say I have 2 SIP trunks (TCP) between CM and SM. How SM decides what trunk it will use to send the call to CM? Asking this because I was getting some calls on SIP trunk 1. For some reason now I am getting calls from the same extensions on another SIP trunk. From CM to SM we know about ARS...

Hello guys, If I access CM and go to /var/log I am not able to read the message files. example to get backup status should be like that: grep SUCCESS message* I get permission denied Any idea how I could have backup logs from command line? user@10.20.30.40> grep SUCCESS messages* grep...

I am trying to get logs for apache on Utility server but I get permission denied. -bash-3.2$ cd httpd/ -bash: cd: httpd/: Permission denied drwx------ 2 root root 4096 Oct 20 04:02 httpd I do not have root credential to access. Is there a default password for that access? From that...

trying to log into CM 6.3.8 using putty with SSH keys. On CM under Administration - Server - SSH Keys I am able to copy RSA - SSH v2 key to clipboard. On putty under Connection - SSH - Host Keys I am adding the key and saving. When I try to connect I still am being prompted for the password...

On CM 6 message files under /var/log are not readable. ls -ltr /var/log/messages* -rw------- 1 root root 12610861 Aug 1 04:02 /var/log/messages.3 -rw------- 1 root root 13438695 Sep 1 04:01 /var/log/messages.2 -rw------- 1 root root 12312058 Oct 1 04:02 /var/log/messages.1 -rw------- 1 root...

Using putty to access CM, I am searching a way from linux shell to get "list trunk" without needing to get into SAT. If it is necessary to get SAT first is there anyway to list all the trunks without pressing the "F" keys to go to the next page? I want to have an script from linux to in a...

On Avaya Aura 6.x if you do a cat /etc/hosts from CM cli you can find CDOM and DOM0 information. I was wondering how to have AVP IP information on Aura 7 from CM cli.

I am developing an application to get realtime information straight from CM and place them into a database to generate historical reports to a call center environment. We don't want to use CMS. Is there any way to do that? If so is there any license associated to this feature? Thanks in advance.

Hi @ all Does anyone know how to connect to CMS in order to retrieve agent skills and levels, vdns and queue stats in realtime? The issue is to provide agent popup screens with actual skills and waiting calls in his queues... Is there something like an API or a interface? So I can develop...

Hello all, After updating the storage center capacity from 1000gb to 2000gb the pie chart does not update. It's still full (100%). I already restart the server. Anything else must be done?http://files.engineering.com/getfile.aspx?folder=c50c0bdf-6049-446f-a8dc-a760ba7886a0&file=nice.png

How to insert "chan st" command when accessing communication manager through VT100 terminal emulation?

In our co trunks we are receiving caller ID "Category + CPN". I would like cut out category. Is it possible? Brazilian PSTN. I appreciate any assistance.