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  • Users: avayahelps
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  1. avayahelps

    Calling Group with Operator and Another Extension

    Hi Everyone, had nothing but good answers here. I need your advice again!. Here is my issue, We just bought Avaya 3920 cordless handset and have been planning to use it on extension 0 (10), but for few reasons (no way to setup night button and difficulaty programing) we would like to put...
  2. avayahelps

    Ladies and Gentelman I need you help here.

    Ladies and Gentleman I need your help. How do you keep track of user folder/file permissions. DO you use spreadsheet or some software. Reason I ask is that I have a client that has 20 users, and few hundred folders with specific permissions applied to each folder for certain users. Please...
  3. avayahelps

    How do I upload professionla recording to Partner Messaging

    Hi Everyone, I got great help with my question yesterday so I think I should ask this as well. We are getting professional recording of our company message for day and night menu, they will be sent to me in mp3 or some other audio format. How do I then get them uploaded/recorded to our phone...
  4. avayahelps

    Is it possible to use 1 for Sales, 2 for customer Service ?

    Please let me know if this is possible to setup the system in such a way so I can Setup 1 for Sales, 2 For Customer and so on. Right now the customers have to enter the actual extension to get to sales department. Thank you for your help in advance.
  5. avayahelps

    Avaya Messaging R7 and ACS6 Automated Attendant Won`t Answer. HELP !!

    Hi everyone, desperately looking for help. We got ACS R6 and Avaya messaging R7 with 4 port card. I am having NO LUCK getting Automated Attendant to answer. Also when you dial 777 it randomly sometime answers on the first ring , sometimes you have to wait 6 rings. So Voice mail does work...

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