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I am helping a friend who has his domain registered with PlusNet. When I set up Outlook 2010 it runs the connection test and reports success. The test message, however, remains on the PlusNet mail server and is not uploaded to the local machine. He can send emails from Outlook OK but any...

What is my office PC's full name? It is part of a workgroup and I want to access it from home? Thanks for reading this.

Hi. I have a laptop which will not boot Windows 7. When trying safe mode it freezes at the point where CLASSPNP.SYS comes up. I can't even boot it from the original setup disk (Win 7 Enterprise). When I try using a recovery disk I get an error message 0xc00000e9. I can read the disk when I...

I am hoping to provide multiple concurrent remote desktop connections to my office LAN. I understand that I can associate different connections by using additional ports eg. 3390, 3391 by enabling these ports and appending the computer name with :3391 etc. I have had a look at the registry...

Hi. How do I set up a remote desktop connection to a PC on my office network from my PC at home? Thanks for reading this.

I have two Lenovo 97027MG ThinkCenter A57. One of these has started cutting out randomly and unexpectedly. It then seems to try to restart; the fans blow for about a second, there is an audible click then it tries again. This is repeated sometimes for hours without success. Sometimes it...

Does anyone know if there is a Windows 7 driver available for the Konica Minolta Magicolor 2300W Printer?

I have installed Windows 7 Enterprise on 9 PCs without a problem. Today I tried to install on another machine but the installation failed during 'expanding files'. The error report was that Windows could not prepare my computer to restart. This was a custom install on a machine running...

Hi. Will Windows Remote Access work to connect a client to a specific computer on a Lan which is a workgroup and not a domain? If so, how should I address the target host computer? Thanks for reading this.

I have created an email signature in Word and saved it as an HTML file. When I apply it in Outlook and start a new email I get the following error message: "One or more activeX controls could not be displayed because either: 1) Your current security settings prohibit running ActiveX controls...

Hi. I,m attempting to transfer files and settings from a PC on my lan to a replacement machine. When I run the wizard on the old PC the Home or small office network option is greyed out and unavailable. Can anyone tell me why this might be happening and how to correct it? Thanks for reading...

When setting up a remote desktop connection to a computer on my LAN, how do I identify the individual computer? I fully recognise this may be a stupid question but I have to ask it anyway. Thanks for reading this.

I have set up a server with two network cards - one for Broadband & one for the LAN. Everything works fine except I cannot establish a remote connection. Users on the Lan get broadband OK and I can ping the server from outside. I have a static ip address and have been trying to make contact...

I want to upgrade RAM in my Freevents x66 laptop. It is badged PHILIPS but is sometimes called DIXONS. There is no hatch. Can anyone help? - Thanks for reading this.

Can I import a .wab file to Outlook 2003 contacts? Thanks for reading this.

How do I open port 4125 on the SBS Firewall? I'm having trouble with remote access to RWW and I have been advised I need ports 443 & 4125 to be open. 443 is open for VPN. Thanks for reading this.

Is there any way I can copy .bkf files from attached storage to a USB flash drive for offsite storage? When I attempt to make a copy I get the error message, "Cannot copy Small Business Server Backup (01): The parameter is incorrect." Thanks for reading this.

I'm trying to establish branch office connection to my SBS server via VPN. I've set up the server firewall to allow VPN passthrough. When I try to connect I get the error message, "xx.xx.xx.xxx is not set up to establish a connection on port 'pptp' with this computer." I get the same message...

I have 6 boxes running XP pro plus a laptop with Vista Ultimate. They are all on the same workgroup. Initally the Vista laptop saw the other devices fine but suddenly stopped doing so. Does anyone have any idea why this might be and what I can do about it? Thanks for reading this.

I have a server running SBS 2K3 with 6 clients. I have a Linksys wireless router on the local NIC and a Linksys modem on the internet side. Of the 6 clients, three connect fine to the router but the others connect but fail to acquire an IP address. When I try them with a static IP they connect...