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Is there a way to block a name from being found in Dial By Name? Like is it possible to hide the president's name?

We just bought a new IPO version 6.1(12) The phones that were delivered with it (9650) have the firmware 3.171b Our other IPO at version 6.1(12) have the firmware 3.110b Is IPO 6.1(12) compatible with the firmware 3.171b? Thanks for your advice.

We are using IP Office 6.1(12) and VM Pro 6.1 (17). If I change a name in the NAME feild in the manager, it doesn't replicate in VM Pro. Any idea where to look?

We are using VM Pro version 6.1 (16). In Auto Attendant we have a menu that propose a choice 2 that goes to a hunt group. But I want to block anyone who would try to dial the extension 2XXX. Any ideas on how I can do it. I've try with a condition test Condition and it's not working. Not sure...

I know it's possible to bring back a deleted message by changing a parameter in the ACCOUNTS folder in the STATUS.txt file. Exemple: cea2f3d0,+N,N,N,MSG00479,{43f94e2f-7020-4a97-9d10-2d0818b9d467},M cea2fde7,+O,N,N,MSG00479,{43f94e2f-7020-4a97-9d10-2d0818b9d467},M...

We are using IPO version 6.0(14). We have some hunt group with no CCR. When an agent receve a call and do not answer, the status on no answer dones't work. The call rings for ever. The No answer Time is set to 18 sec in the user's call setting and in the Hunt group setting. Any idea why? Where...

We are using IP Office version 6.0(14). In system status we have a lot of this message: Attempt to use a feature for which no license is installed. License Type: VCM Channel Migration Does anyone knows why we have this. Doesn't seems like this is bugging the system...

We are using IPO version 6.1. I'M looking for a solution for call center statistics both live and historical in and small community network environment. Our agents responds to the same hunt groups on any IPO. Any suggestions? Please not CCR...

When a call enter the backdoor of our IPO, we have a menu asking customers to enter the extension of the person they wish to reach. During the time the call is ringing at the phone, the customer hears Music on hold insted of the ringing tone. Where can I change that?

We are using Voicemail Pro version 6.0(44) We have random errors in the display of the number of messages in the mailbox when we use Vusual Voice. Here's what I found in the LASTATS.txt 65534,0,1,0 Any idea why?

We are using IP Office in a SCN environnement. If we try to forward an entering call from an IP Office that is not the main system to the main, the the first IP Office reboot. That doesn't apply if the entering call is at the main IP Office. We are at version 6.0(8)

The Callpilot address book is missing in one of my user Outlook address book. Any idea why? Where to look?

Can someone tell me where I can find how many SIP licences I have left on my CS1000? What LD?

Is it possible to do a Tracert from a Branch (CS1000E)? If so where? Thanks.

I would like to know if it's possible to motinor more than one Callpilot Desktop Client in my Outlook? For exemple I would recieve my voice mail message for the mailbox 2222 and an 5555 in a separate Desktop client.

We are using CallPilot version 4.4.4.30. An outside caller leave a message, when we try to ear the message the system's voice says only 7 digit like: 'You've got a call from an outside phone 9 356 8542' Where can I change this parameter so the voice respond is set to 10 digits?

Is there a place that I could find witch of my user have a Unified Messaging licence? I don't know wherer to look.