Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: Layne5
  • Content: Threads
  • Order by date
  1. Layne5

    Easy way to activate "Desktop Admin Tool" for all users?

    Is there a way, or do you need to activate "Desktop Admin Tool" user by user? Thnx!
  2. Layne5

    SDS Shared Data Errors

    i, we have a cluster of 30 controllers in MCD4.2 and on some of the controllers we have no errors and on some up to 1000 errors of the same type: Action add Form Name User and Device Configuration Reason Data provided for foreign reference doesn't exist. Detail...
  3. Layne5

    Reinstall 550 IP Console: restore from backup?

    Hi, We have a 5550 IP Console on an XP-machine. Now the customer want to reinstall it on a fresh WIN7-machine. Is there a possibility to take a backup from the 5550 and restore it on the WIN7? Or is there a trick? Thnx!
  4. Layne5

    BLF of hotdesk constantly flashing in 10.0.0.10_2

    Hi, Customer has 3 identical hotdeskusers, same COS. A couple of phones have created a BLF for these 3 extensions. ONE of them is CONSTANTLY flashing, no matter if he's logged in / logged out. I checked the BLF parameters in the system options but no change. DND and call fW are disabled. We...
  5. Layne5

    Double entries in "user&device configuration" after upgrade to MCD

    Hi, This is the 4th time we notice this: After switching to Common Data Distributed Model and upgrade to MCD4.2, we have double entries in the "user and device configuration": -One entry with "No device" but first and last name correct. -One entry with "Directory Name" and device type correct...
  6. Layne5

    Can AWC run solely on IP-addresses (no public domain name)

    Hi we have a MAS in Server-Gateway mode. Customer has one Public IP-address, no public domain name. He wants to setup an external Web conference. Is this possible? When he is sending an invite and I try to join the Web conference i see a connection is made towards the URL...
  7. Layne5

    Impossible to change vlan ID in system IP properties on MXe in MCD4.2

    Hi, When changing the VLAN id from 1 to 3, the MXe asks to reboot. After reboot, VLAN is on 1 again. To be sure,I also tried RTC shell command vlan_on but no change. Did anyone notice the same? (i know there are other/better solutions but the customer really wants the tag on the controller!)...
  8. Layne5

    Upgrade Enterprise 6.2/OPS 9.2 for the support of GDM clusters only

    Hi, we're going to upgrade a cluster from MCD 4.0 to MCD 4.1. We're trying to upgrade the ENT/OPS too but with no luck. 1/Upgrading ENT succeeds with no errors, but when launching it, we get "could not create table ALERTUSERPROPS" and "wrapper stopped" in the event viewer. 2/Inspite this error...
  9. Layne5

    Nupoint & FAX integration issue

    Hi I'm trying to setup a nupoint with fax integration. Voicemail, VM2email and "internal" fax 2 email (send with the fax-plugin or pwg-webview towards an internal extension) works fine. But external faxes don't work. I created a linegroup with application "outbound (pager)Dialer" and a...
  10. Layne5

    5550 Console Drops Connection MCD4.1 SP2

    thread1329-1404846 This is a new install = MCD4.1 SP2. PC has one NIC and is connected to 5550 console-port. Already checked the network, did a ping -t towards controller and no communication losses/time-outs, power-saving options on pc disabled,... Happens several times each day. Anyone had...
  11. Layne5

    MITEL LBG on WINXP

    Hi, i just installed LBG on a (virtual) XP on VMWARE ESXi. Licences are loaded, config is done (as usual) but i get following error when i look in the "appgwlogs" with MSPLogs: <MNLOGENTRY> <CT>Software</CT> <SV>WAR</SV> <TS>2010/04/16 15:12:38</TS> <HSTNM>LBG.besruc.loc</HSTNM>...
  12. Layne5

    UC Mobile client &amp; provisioning

    Hey, did anyone (sucessfully) test UC Mobile client? I can't get the provisioning working (i get "provisioning started" but the provisioning sms is not send). My mas has both connection to the controller/Internet. Thnx for your feedback
  13. Layne5

    PRE-ANSWER MESSAGE

    Hi, Customer has an ACD group for the IT servicedesk. They're regular (RAD)message is "WELCOME TO THE IT SERVICEDESK". BUT when a general problem occurs (eg. mailserver down), they want to play a message like "if you call for the mailserver issue, we're aware of the problem and working on it...
  14. Layne5

    Blocking 5324 &amp; 5212 phones on R9.0

    Hi, We have 2 customers in R9.0.2.31_1, who have blocking phones (5324 & 5212) since the upgrade to this release. Disconnecting the phone and reconnect temporarily solves the problem. Is this a known issue? Jm
  15. Layne5

    Change IP-address of OPS/ENT Manager?

    Hi, Can we simply change the IP-address of the OPS/ENT Manager PC or will this give any problems/inconsistencies in the Database? Thnx, L
  16. Layne5

    Operators (5550) won't failback after restart Controller 1

    Hi, today one of our resilient controllers restarted (8.0UR5). The second controller took over BUT when the first became active again, the extensions didn't failback automatically to the first. LOAD IPDEVICE 1 TO 999 solved this for most extensions, except for the OPERATOR 5550 Consoles. They...
  17. Layne5

    Redial nr on 5340 only half on display.

    Hi, customer makes an international call to 00121297xxxxx but on the display we only see REDIAL No: 00121297 Is there a solution for this to see the entire number? Thanks, J
  18. Layne5

    Upgrade MAS to MSL

    Hi, we reported a bug in the licensing of the teleworker on a MAS and now MITEL wants us to upgrade to MSL. Is it possible to take a backup of the teleworker in MAS and simply inject this into the MSL teleworker or do we have to configure all from scratch again? Thanks for your Help! J.

Part and Inventory Search

Back
Top