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  1. JoshuaThompson

    IP Office 500 R9.0 licenses

    Where can I find some IP Office R9.0 Power user licenses? I need more softphones and my vendor will no longer sell me licenses due to my outdate platform. Any suggestions?
  2. JoshuaThompson

    Voicemail Pro 10 / IP Office R9.0

    Does Voicemail Pro 10 work with IP Office R9.0?
  3. JoshuaThompson

    Software Deploy Group policies are not working at remote site

    I currently have 3 domain controllers in my environment. 2 (DC1 & DC2) are at my main site (Site A) and 1 (DC3) is at my remote site (Site B). When the network link between Site A and Site B is taken down users that log into remote Site B (locally) are not receiving the group policies that...
  4. JoshuaThompson

    DBM32 LED Indicators

    I have IP Office (500 v1) running 8.1. Our phone is 1416 running DBM32's. The DBM32's have two LED indicators for each button, red and green. By troubleshooting I have determined the following: Red LED Solid - Do not Disturb / Send all calls enbabled Slow Blink - Line is ringing Fast Blink...
  5. JoshuaThompson

    Play Pre-recorded custom message before sending caller to voicemail

    I have been asked to set up a custom message that is played to a caller before they are sent into a users voicemaibox. I do not want to affect the individual users customized voicemail message, I just need a pre-recorded message to play to the caller before they are dropped into the voicemail...
  6. JoshuaThompson

    Network connections to 192.168.42.1

    Shortly after a client starts up Phone Manager on their computer a log on our firewall is created that shows the client PC attempting to establish a connection with 192.168.42.1 on port 69. TCP Port 69 belongs to TFTP. I am assuming that 192.168.42.1 is the default IP address for the main IP...
  7. JoshuaThompson

    Secure LDAP - Domain Controller FQDN (.local vs .com)

    According to this Microsoft requires that the name of the certificate match the FQDN of the server for LDAP over SSL with a third party. The FQDN of my Domain Controller is servername.domain.local. After 11/1/2015 GoDaddy will no longer allow non fully qualified domain names to be used as cert...
  8. JoshuaThompson

    Enable TLS on a Send Connector

    We use a third party service (Mimecast) for Spam Filtering as well as email archive. We are rolling out a new Exchange 2010 server and are needing assistance configure TLS on the send connector to this third party provider. ALL external email (outbound) routes to this connector. I can find...
  9. JoshuaThompson

    How to determine what kind of Journaling is enabled

    I have inherited an email environment and need to find out what kind of "journaling" is enabled. Is there a way to determine if its "message journaling" or "envelope journaling"?
  10. JoshuaThompson

    User has full access to all other users folders (Inbox, Calendar, etc)

    I have a single user that when logged into a specific computer has the ability to open other users folders (Inbox, Calendar,etc) in Outlook 2007 (File > Open > Other users Folder) without the other users granting him permissions. When we first learned about this we researched our various...
  11. JoshuaThompson

    Prevent Software Installation

    We are deploying Windows 7 (x64) and have recently noticed that some applications (firefox, chrome browser) can be installed without admin credentials. The user receives the UAC prompt (which is set at the highest level), but they can just click "No" on the UAC prompt when asked for entering...
  12. JoshuaThompson

    Log Shipping

    I have two servers that are running SQL 2005. One acts as a primary db server the other is the secondary db server. Log shipping has been configured and is working perfectly. The secondary server is in sync with the primary (within 15 minutes). If I reboot the primary server will this break...
  13. JoshuaThompson

    Alternate Outgoing SMTP Server

    Sorry for posting in this topic but I thought this audience would be best to assist me. I am looking for a recommendation on a quality "mail relay" company that will allow me to securely route email messages through temporarily if my exchange server goes down. The messages routed would...
  14. JoshuaThompson

    Administrator notification when user exceeds mailbox limit

    I am currently running Exchange 2003 SP2 and am looking for a way to be notified when a user mailbox: 1) Has exceeded "Issue Warning" size 2) Has exceeded "Prohibit send" size 3) Has exceeded "Prohibit send/receive" size I dont see any type of event IDs on the server that I can trap for. I...
  15. JoshuaThompson

    Mail Send Queue Size

    :Exchange 2003 SP2 I am using a third party tool (SolarWinds Exchange Monitor) to monitor my Exchange level at a basic level. It is showing 15 messages in the Mail Send Queue. When I launch Exchange System manager and expand to Administrative Groups > (CompanyName) > Servers >...
  16. JoshuaThompson

    OSMemPool::Allocate Out of Memory

    We are running IP Office 406 v3.0(69) and have experienced two random reboots recently. We had the log monitor running at the time of the latest reboot and it captured the following: 1697451520mS PRN: OSMemPool::Allocate Out of Memory ********** contact lost with x.x.x.x at 08:25:37 7/8/2008...

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