Hello,
I have a question in regards to IP-Region. I am working on a basic design where all the call server and media resources are located in corporate network (Region 1), while the branch has only stations (Region 2). My question is; do I need to assign one C-LAN and one MedPro boards per...
Hello,
Is there a forward all feature access code in CUCM? In other PBX system such as Avaya, it's possible to add a button that user can press and forward calls to a pre-defined number. Is that possible in Cisco or have to enter the phone number every time we want to forward all?
Thanks!
Hello,
Does CM 8.6 has an equivalent to the aut-msg-wt feature in Avaya to light a button to alert that there is a new voice message in a specific voicemail box? or is it only possible adding a directory number for that voicemail box on a device? I hope this make sense.
Thanks!
Hello,
I have a Prologix G3 R11. I am trying to configure EC500. I have 10 Xmobile licenses available. I configure a regular extension and the extension with type Xmobile, bridge appearance for the main extension, etc... however, when I try to add the button EC500 in the main extension, I don't...
Hello,
When users dial 911 there is a delay of 5 or 10 seconds before the go through, no issues when dial other numbers. any settings I need to adjust? please advise. Thanks!
Hello,
I am trying to put the overhead paging in conference with an announcement. When I try to conference the overhead paging with an announcement extension it goes to call park instead of conference. Is there any settings I need to adjust in order to allow overhead paging to conference with...
Hello,
I need to "monitor" a phone line and I am using list trace for the station. however, the list trace time out after a while. Is there a way to chang the timer for this command? unless someone know a better way to monitor a station. This is the scenario; the phone is rining randomly at...
Hello,
I am working on an old Definity G3siV6. I configured the aar table and the udp. I am able to route calls using the udp code, however, is there a way to dial an extension in another PBX without the need of using the aar code? I know how to do this in CM but I am having problems making it...
Hello,
I need to route some numbers to a new DID and would like it to ring in the console. of course I was thinking I could add a bridge appearance in the console but I don't see that button available in the consoele. Any idea on how to do this? thanks!
Hello,
I have fax machines that can send/receive with fax pass-through mode and other that work only if I have the settings in relay mode. I need to find the way to user ip codec set 1 and ip codec set 2 and if possible to set a group of fax that could use codec 1 and other group of fax to user...
Hello, We are using Avaya CMM. When users want to check their vm box they press # to avoid to enter the extension number, however, that is not working. Is there a place in CMM where I can enable/disable the # option? thanks!
Hello,
I have tried different ways and with different settings and documentation but I just can't get it to work. Somebody have an example of how to configure an IP trunk between a CM5 and a Prologix G3csiR11? Thanks in advance!
Hello,
Could somebody help me with the procedure to load RTU licenses in a G3si V11? should I use a BP or is it a procedure that can be done without a BP? Thanks in advance!
Hello,
I would like to confirm that "three" is the maximun number of times a call can be transfered, i.e. point A receive the call and transfer it to point B, point B can transfer it to point C but point C can't do one more transfer. is that correct? Thanks!
Hello,
I hope someone can tell me what I am missing in the logic of this vector. it fails when it reach step 4 from 1pm to 2:30pm. It works fine but at 1:00pm it is not going to step 15 but to queue instead. here is the vector:
CALL VECTOR
Number: 10...
Hello!
If I have a split with x number of members, is it possible to pulls calls from the queue from another extension that is not member of the split? if so, how can I do that? I am thinking on vectoring and have the call to route to a different extension if the caller is in queue for too...
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