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BCM400 3.6 CALL CENTER DATA DOWNLOAD PROBLEM
THIS BCM 400 3.6 RCC USER HAS REPORTED THAT THE REPORTS FEATURE HAS STOPPED COLLECTING CALL RECORD INFO FOR THE ACD AGENTS AS OF APRIL 24 2008 , WE REBUILT THE ENTIRE RCC WEB HOST PC CLIENT AND THE CCRDB STOPS AT 95% COMPLETED ON BOTH THEIR PC HOST AND MY LAPTOP [ I SETUP THE LAPTOP AS A CLIENT...- davehallman
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- Replies: 11
- Forum: Nortel: Business Communications Manager BCM
