(Apologies if this is a duplicate topic. I searched the forums but did not know the right keywords to find a solution.)
We have a system that is running a Norstar 6x16 and CallPilot 100. The system has three incoming trunks: one regular POTS line and two VoIP lines from voip.ms, going through a...
I have a Norstar system with MICS 4.1 . There is a NAM which is currently working. Using the information here: http://www.tek-tips.com/faqs.cfm?fid=2173 I think our current NAM is a fiber NAM 2G, running software version 4.0.04A .
Somewhat foolishly, we have bought another NAM to as a...
This system is running MICS 7 with a Startalk Mini version 2.6 . We recently activated the Startalk on this system and set up a CCR tree.
It seems to work except that the following situation is annoying:
- A caller phones into the system, and the auto-attendant picks up.
- The caller...
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