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Is there any way to automate the backup of voice files from the UVM on a Mitel 5000? I'm running software release 5.1. I'd like to be able to backup the voice files (and ideally all the system data) to a USB drive each night using some sort of automated process, such as auto backups at 10pm...

I have a large voicemail--actually a recording of a conference call--stored on my phone. I'd like to get that off the phone system and onto my computer and free up the voicemail storage. Any idea how I can do that, and also have the file in either an .mp3 or .wav format for storage? The...

We have a Mitel 5000 with 5320 phones for each employee. We have three employees who field tech support calls. The calls go into a support mailbox, and we would like to find a way to have a light blink on each of the three support personnel's phone. They already have a MWI for their own...

We have our Goldmine Enterprise v. 8.02 set to have attachments sent from emails stored to \goldmine\mailbox\attach on our network. However, only certain email attachments get stored there, and I can't figure out which ones. Others are linked directly to the location the file was originally...