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  • Users: Lupillo2
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  1. Lupillo2

    Current version of CallPilot Manager is not supported by CallPilot Server

    We are having an issue with Callpilot 5.1, when we try to access Callpilot Reporter it displays the following error “Current version of CallPilot Manager is not supported by CallPilot Server. Please install another version of CallPilot Manager.” Callpilot Sever and Callpilot Reporter have the...
  2. Lupillo2

    Callpilot Reporter 5.0 Installed on VMWare

    Has anybody had any issues with Callpilot Reporter 5.0 running on VMWare Server?
  3. Lupillo2

    OVL 428 & OVL 111 on CS1000 Rls. 7.5

    Can not log in to the CS1000 via UCM, terminal or through the sig server. We are entering all current passwords that are assigned to the EM, but we are not successfull. We continue getting an error when we try logging in the UCM that says OVL 428 User authentication to CS1000 Call Server...
  4. Lupillo2

    Can't dail long distance on a WAT Trunk...

    Why am I getting blocked on a long distance call on a WAT trunk? If I connect to AT&T RJ21 block on my WAT trunk I get dialtone and able to make a long distance call with a 5 digit LD access code. I have built a WAT route, added a trunk member and have cross connected to my WAT trunk. Now if I...
  5. Lupillo2

    Can not fax long distance using desktop fax messaging

    We have a CS 1000 (Option 81c) Rls 5.5 and Call Pilot Rls 5.0 with capabilities of desktop fax messaging. How ever locally we can fax but can not exceed 17 pages and if more than 17 pages are sent or received we get a failure error (and keep receiving the same fax multiple times). The other...
  6. Lupillo2

    Daylight saving time

    We currently have an Option 81c (PBX System) but we are encountering an uncommon issue. The daylight saving time did switch over on Sunday 3/14/2010 morning but some how it switches back to the old time during the midnight routine. Any idea why?
  7. Lupillo2

    Building Block Summary Report Showing ANI when calling an ACD

    I want to run a Building Block Summary Report on Call Pilot Reporter with the ANI showing when calling an ACD. We current have an Option 81c PBX System 5.5 Rls Software and Call Pilot 4.0 RLS software. Does anybody have any knowledge on how to run this type of report? Any information regarding...
  8. Lupillo2

    Can't conference on digital or analog sets

    We have an 81c PBX System with a software rel. 5.0 and we can not do any coference calling on either all digital or anolog set.It was working perfectly but all of the sudden this happened. Does anybody have a clue why? The programming on all set are done correctly, any help will be greatly...

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