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  • Users: 1998xj8
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  1. 1998xj8

    Cisco 7841 phones vlan settings for Juniper switches

    Is anyone using Juniper EX switches with these phones. The phones are in lldpmed mode for dhcp and we have offset 150 programmed for call server address. The issue is that the phone requires programming to go into vlan 40 for voip or else it does not get proper address off of 2008R2 Microsoft...
  2. 1998xj8

    CSE1000E analog ports into open text gateway issues

    We cant complete a fax from our rightfax gateway to the analog ports on fax machines after 61C upgrade..errors are human answered and no dial tone etccc set fax ports to faxa and they work a little better but still have chronic issues here is a port DES RTEFAX TN 004 0 06 03 VIRTUAL TYPE 500...
  3. 1998xj8

    CSE 7.6 and compatibility with CC7

    Has anyone taken a cse to 7.6 and have a cc7 still running. I see CC7 being supported on 7.5 but not 7.6. Is that for real or is Avava wanted to scare us into AACC ? Any advice or real experience would be appreciated !... Joe
  4. 1998xj8

    Contact center 7 win server 2003 and CSE 7.6 compatibility

    Has anyone taken a cse to 7.6 and have a cc7 still running. I see CC7 being supported on 7.5 but not 7.6. Is that for real or is Avava wanted to scare us into AACC ? Any advice or real experience would be appreciated !... Joe
  5. 1998xj8

    registered endpoint cant call me back

    I have a cs1k endpoint registered and can make calls to its cdp dn range. The users at that site however can not call our dn ranges. I have used cdp entry and VNR treatment but when call goes to its virtual route its blocked. Here are the dch trace but not sure why is failing or where to...
  6. 1998xj8

    6.0 NRS endpoint regristration

    how can you tell what nrs server primary or backup has endpoints registered and status
  7. 1998xj8

    pc port on 1120 phones for network printer ?

    has anyone hooked a network printer to the pc port.. any pro's or con's... we have auto dhcp running so I assume if the vlan is available on net port there woyuld be no problem... can this be supported????
  8. 1998xj8

    overflow a cse1000E sip call to an alternate dn on network outage

    How can we route a call to another cse1000 with secondary call pilot if the primary call pilot has no network connectivity ? Basically we want calls from field office cse1000's going to networked call pilot to go to another call pilot dn in case of trouble. If the backup nrs is up can we still...
  9. 1998xj8

    1120 usb port headset HELP ?

    Unreal.. I cannot get a headset to work on these brandnew phones with 0624c8d unistem. Tried 1900 jabra usb and Nortel usb headset adapter. Neither will transmit. Programmed phone for headset = usb and on hook default path headset. also added local power pack .. cant figure it out other than...
  10. 1998xj8

    application builder 5.0 application file ??

    Where can a customer find this. My new pc needs it loaded and nortel web site is no help. Avaya web site cant find it either.
  11. 1998xj8

    make nt8d14 louder

    how can we raise the volume on NT8d14BB trunk cards. We have a tough time hearing the caller. Can the J1-J4 jumpers do it. We also see they are programmed timp 600 bimp 3com
  12. 1998xj8

    UDP fragmentation on sip calls

    we have sip udp protocall running and see fragmented packets. There is a do not frag check mark on packet but not being adhered to. The packet is over 1500MTU and does get fragmented anyway. Seems we may loose a packet or upon reassembly there is a delay or issue in which the app gives one way...
  13. 1998xj8

    dhcp scope option B string settings wont take

    128 Call Server information Nortel-i2004-A,100.88.44.100:4100,1,3;100.88.40.100:4100,1,10. We installed the phones using A scope and set the nic to 100F Now there is a network switch replacement and management wants the IP sets to Auto.. so we tryied this but the nic cards do not change and we...
  14. 1998xj8

    application peg counts in reporter...help

    so we have this great option reporter but i cant find a way to run report to find how many calls hit it ? what report title will do this
  15. 1998xj8

    hold buzz recall on acd set

    I cant figure how to get our 1140 agt sets to buzz when callers are put on hold for 60 secs
  16. 1998xj8

    media cards packet loss

    i have packet loss errors on 2 media card 32S.. i have MC32 non S with no packet loss.. weird... Anyone have any experience with isolation and troubleshooting this kind of issue ?
  17. 1998xj8

    has the vpn capability changed yet on 11xx set

    thread798-1469700 this thread refers to a stand alone internet connection and the inability for other than a 2050 client to establish the vpn connection required to operate... has this changed ? can the set with unistem 4.0 make this tunnel and register properly without a router required if...
  18. 1998xj8

    windows dhcp settings for 1100 phones

    where can i find the best info related to setting up A and B dhcp strings for these sets on rls 6 ? I cant find very detailed info in manual.
  19. 1998xj8

    how can i bridge callers on my 1140 set....embarrassing stupid ?

    We take an inbound call.. press conference and connect to outside caller... at this point we can put either caller on hold and retrieve call, one is on line key other is on conf button.. so agent has a conversation with both parties independantly but then gets old and wants to bridge together...
  20. 1998xj8

    NRS deregistered messages.. how to fix ?

    Anyone know where to start to determine why our cs1000M is complaining about the NRS deregistered to a remote 1000E ? I do not see any log to help troubleshoot and network team says not any connection problems./ Here is the alert [Navigation Site Name:Navigation System Name:NRS] [121]...

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