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  1. NorthernTek

    Cheapest Wireless sets?

    Hi there, I am looking for what options exist for cheaper wireless sets I currently have a CS 1000 5.5 being up'd soon to 7 or 7.5 Currently I am using Nortel/Avaya 6140 handsets but these are pretty pricy and I am looking for cheaper ideas as $650-750 / handset is too pricey for me... I would...
  2. NorthernTek

    Can't out ACD Q SCH3597

    I am trying to remove acdn 7700 I already removed all the MODLs of sets thanks for that post! But now get SCH 3597 when trying to out this acdn "Cannot move an ACD DN with calls store in the queue." Please shed some light on this if you can :) NT
  3. NorthernTek

    Attendant PC DTMF tones sent to fast

    Good Morning all, I am working with a CS 1000M 5.5 and a newly installed Attendant PC running software version 1.2.411. from Nortel The issue I am having is sending DTMF tones to pagers from the Attendant PC console. I am trying to setup a way for the Attendant PC user to call doctors pagers...
  4. NorthernTek

    First time swapping set on BCM 3.6

    I am a beginner BCM tech that could use some help please.. This is my first swap! I have a bcm 3.6 and need to swap some DN's. Both Sets are 7316Es.. I tried the swap and ended up with both DNs now going to the same voicemail.. Any assistance would be great! Here what I have: DN1 and DN2...
  5. NorthernTek

    How to change label on M3903 Soft Key?

    Can anyone tell me how to change the label on the "Context Sensitive Soft Keys (self-labeled)" on a M3903? These are the 4 keys below the LCD. I have read though several 3900 series guides and cannot find this info. In the guides from Nortel it says "(self-labeled)" The only instructions I...
  6. NorthernTek

    DTMF Duration increase on a Option 11

    Is there a way to increase the duration of the DTMF tone on a Option 11? Currently the Option 11 is set to 100ms under the DTRB prompt... Been searching and searching but havn't found anything Any help would be appeciated
  7. NorthernTek

    Programing Help with a M2008

    I am working on a Option 11c and have a M2008 set User would like to goto voicemail when pressing the message key. But gets dialtone instead of VM ( I am thinking maybe Handsfree line out?). 6245 is the VM. I noticed 2 things, 1)This set is programmed as a 2616 set, can this cause an issue...
  8. NorthernTek

    Beginning Procomm and Aspect scripting

    Hi there, I am brand new to Procomm and Aspect scripting. Can anyone reccomend any books on ASPECT scripting and procomm? I am using v 4.8 in a XP machine. I am also looking for .pdfs or .chms on aspect scripting and procomm.. I have been doing alot of searching on google but its hard to...

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