Search results for query: *

Hey all, I am a CM girl working on my first IPO. I need to know IF this can be done. Can I have a recording played after an option is selected? example: for Mary at extension 200 press 1... I want it to say "for mary press 1" then the call is transferred but before the transfer it says "...

anyone know how to set up dial codes, FAC to set up a transfer button? Apparently this phone only has 3 speed dials and nothing else.

Does anyone have the PBX programming doc for one x mobile lite. I can not find it anywhere... TIA!!

my intercept treatment is an announcment its in an audio group and I can dial it and hear it. any call to a non programmed station is giving me a second of static then disconnect. Any thoughts?

Is it safe to allow 18xx976 (xx being a toll npa 88,55, etc) in an ARS table? I have 1xxx976 blocked but customer needs to dial 855976

the call logs are still trying to dial a 9. Where do i go to change that? CM 7

Can anyone tell me why the arrows on the button module are blinking red? thanks!

I have wats trunks for each paging zone in 2 locations. I was told I cant have "page all" but i see it under loudspeaker paging. How do I set that up? add a new wats trunk? does it need a port? thanks!!

Anyone care to share your button layout for an agent on the 9608 ip phone, thanks in advance-

So every 33 days my MAS server misbehaves. When users try to check voicemail they get "sorry there is a problem with the system..." once I reboot the MAS everything is fine. There are no errors, alarms, services are all running or anything unusal that I can find. There are no scheduled items...

The Vdn is set up with skills 1st 2nd and 3rd- the vector looks like below, 3 vdns point here set up with 1st 2nd and 3rd skill,if i call from outside and dial the vdn currently the calls play music even tho i have several agents available- if i dial the 5 dig extension from my desk- its fine...

One of those days where I have looked at this too long. I have a vector and I have it as "route to"(its a vdn)number 12345, which then goes thru vector 102. What is better or does it matter between the two below, since they do the same thing? route to number 12345 with cov y if digits = 1 (vdn...

I need some kind of alert preferably email for when a call hits a certain extension (DID which i have created as a 5 digit VDN) I have eCAS but can not get the email alert when I dial the DID. I am not sure what I am missing, my 911 alert works, but thats internal, any help would be great. thanks

I understand the number of callers that can hear an announcement at a time, my question is: i have a fairly long announcement for internal employees, some will call in from cells, some will dial from their desk phones. In trying to NOT busy out all my trunks is it better to have them dial the...

Most of my users have IP agent on their pc's at their desks and use this every day- i recently have many work from home folks using IP agent. Today i get a "max license" message when a work from home user tries to log in and see that i only have 28 licence- are the users in the main office not...

Any one experience this one? This is a remote office, the local manager states the fan is on but no lights on the g350 error 769 and its offline, we have rebooted and still the same -

I rebooted MSS and MAS now i have a different voice with an accent and she says "hash mark" instead of "pound" i am hoping this is simple and i am just panicking- thanks K

This is going to be any easy question. If i have 46 members on an ISDN trunk - does that mean I have 46 available channels?

How do you reset the V3 board on a 250? I am looking at one and I just am not sure what to do I have error type 1 for the port and COTRK error type 130. I am not in the office where this equipment is. thanks Karen

So even after I removed an announcement from my vector, it still keeps playing? if I do a list usage on the announcement it does not show up in this vector- what a day! Any ideas? I removed the entire vector and started over, still there!