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INIT error on Avaya phones
Good day... I get an "INIT" error which displays on my phones in the call centre. The message appears on the screen of the phones...after a few seconds the users can go available again and continue working... I checked for alarms and errors but there's nothing... We have Avaya CM5 with a...- MarkH44
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- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Sending name accross ISDN link
Hi I am running Avaya CM5 and a Siemens system on our site. It is a requirement to send caller names accross the ISND link from the Avaya to the Siemens. I can send caller numbers to the Siemens and when doing a li tra sta xxx I see that the Avaya does send out the number and the name but the...- MarkH44
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- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Agent status changes when add/removing skill
Hi Has anybody seen the following happen? When adding or removing skills to an agent ID using CMS R14 the agent status changes. i.e. Agent in available state, a skill gets added, agent status changes to Aux randomly. This only started happening yesterday and no changes were made to my...- MarkH44
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
