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  • Users: BCM400Guy
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  1. BCM400Guy

    BCM - 50 R6 LATEST PATCHES

    I have a bcm50 R6 and I am looking for the latest patches. Last SU or Desktop patch to this system was in 2011. Any help would be appreciated.
  2. BCM400Guy

    How to Set up Remote Teleworker on r6 BCM50e and 1140e

    I recently upgraded my BCM50e from r3 to r6 with Nat Transversal Keycode and patched to System 007.201108 and Desktop 001.201106. 1140e can register to BCM on the same network no problem. I have selected the remote teleworker checkbox and inserted the WAN ip for S1 and S2 and no luck. I am...
  3. BCM400Guy

    Unanswered Calls in ACD, Overflow Forward to External Number, How?

    We have a Small call center ACD with 3-7 agents and 2 skillsets And need a way to program calls from skillsets when no agents are logged in or available to forward to an external number which is a live person answering service. We also want to forward the Operater DN also when no one is...
  4. BCM400Guy

    Why is DID Busy on Concurrent Call?

    Recently provisioned PRI not working properly. Target line 241 setup to receive 4 digits (2600). 1st call will ring and can see in BCM monitor but second call gets busy signal. Essentially it will receive only 1 call at a time. If I change the receive digits to another DID (2602)all works fine...
  5. BCM400Guy

    How Do I Forward A Private Line to Voicemail?

    I have a private DID line going to ext 244 whichs appears on phone as line244. Problem is when someone calls directly to private line and not throught main DID and ext244. they can't leave a voicemail. How do I Fix so no matter how call comes in they can leave a VM?
  6. BCM400Guy

    Setting up 4 Line Analog Huntgroup

    I have an issue with incoming calls on 1 DID number on a BCM 400 Rls 4.0 Basically the DID number has been assigned to Target Line 243. The Target line 243 points to DID 4219 which I want in a sequential hunt group of 4 analog line coming of an ASM8 starting at DN271,272,273,274. Right now I...
  7. BCM400Guy

    How do I Correct an Alarm ID 326?

    Hi All, My recently installed BCM400 (Nov 16th) powers up correctly with the Power LED indicator Green. After short time the LED goes solid red. Nothing in the logs except for this: Alarm ID 326 Core Telephony - "Slip Underflow"short term alarm threshold has been exceeded on the DTM. The...
  8. BCM400Guy

    Keycode Question for BCM450

    I thought I read a thread that covered this but can't seem to find it now that I need it. Here it goes... Can a BCM400 Auth Code for NTKC0051 - (64 Seat IP Seats) generate a keycode for a BCM450 directly? Any Help greatly Appreciated.
  9. BCM400Guy

    How to upgrade OS on R3.0 BCM50e?

    I have recently installed the NTKC0935 BCM50 1.0 to 3.0 Software Upgrade kit. and I was wondering how do I upgrade the OS from 1.0 to 3.0? I was told that level 2 reset will reboot machine into 1.0 and not keep 3.0 install.
  10. BCM400Guy

    BCM50e or BSR222?

    Is the router in the BCM50e equivalent to the BSR222? I have a BCM50e and I am installing BES50FE switch to add POE. Right now I am using Belkin router connected to BES50FE switch. It works but I want more control. can I use BCM50E built in router or should I buy separate BSR222? That is my...
  11. BCM400Guy

    Does BCM50e Support POE IP Phones?

    Quick question. I have a BCM50E and I would like to replace my 7316E's for 1140E's. Do the 3 additional RJ45 connections built in the BCM50E support POE connections? I can't find any info on this.
  12. BCM400Guy

    BCM 400 VM Auth Code Question?

    I have a BCM400 4.0 which is current loaded with 112 VM seats. I have Two unused auth codes. Nortel part numbers NTKC0011 for 4 VM seats and NTKC0012 for 8 VM Seats. My question is can these Auth Codes be used on my BCM 50 instead? I really don't need more VM seats on my BCM400. Any help greatly...
  13. BCM400Guy

    BCM 400 4.0 LAN Connection

    I have BCM400 4.0 When system boots up BCM will not register on network unless I unplug and plug in lan1 again after which seems to work fine. Any suggestions as to what might be the problem?
  14. BCM400Guy

    Incorrect Password Detection and Lockout - BCM 3.7

    I forgot the underscore in eeadmin (_) password of BCM 3.7. I am now locked out of BCM 3.7 Through UM and 9pin Serial at this point. How do I regain access? Lights are flashing green. This unit was a 3.5 upgraded 3.7 awaiting 4.0 upgrade which I should be performing shortly. Any help greatly...
  15. BCM400Guy

    BCM400 3.5 to 3.7 Upgrade Failure What Do I Do??

    I have proceeded with my first BCM upgrade on my way to 4.0. I have BCM400 3.5 Upgrade software package and keycode present for 3.7. Here's how it goes: Prepare BCM for Upgrade ----- Complete Transfer Files to BCM ------- Complete Expand Files to BCM --------- Complete Updat Bios...
  16. BCM400Guy

    BCM 400 WITH 4 MSPECIII CARDS MSPEC III NTBB80AC

    I have BCM400 4.0 and would like to know if I add 2 more BCM 400 MSPECIII CARDS NTBB80AC to this system will it increase my MSC resources or is this a waste of time? My System currently has 2 cards installed but capable of 4. Any helpful information will be appreciated.
  17. BCM400Guy

    BCM50 1.0 to 3.0 Upgrade?

    I have BCM50E R1.0 and I would like to upgrade to R3.0 I have found out that there are some hardware limitations on 1.0 hardware. Do I need to purchase upgrade keycode and migration keycode plus new hardware or is purchase of new 3.0 hardware alone enough while also sending Nortel old 1.0...
  18. BCM400Guy

    Does BCM400 Redundant Power Upgrade require New MSC?

    I have bcm400 4.0 and I have just received a BCM400 Redundant power supply upgrade which also includes a new MSC replacement board. My question is does the power upgrade require the MSC upgrade as well? And if yes can anyone explain the benefits of the MSC upgrade? Thanks.
  19. BCM400Guy

    BCM 400 4.0 BCC to ICC Keycode Question?

    I am new to BCM and I have questions. I have BCM 400 4.0 New in box. NT7B10AAFR I would like apply my keycodes and would like to know if I apply NTKC01AAAA - Silver Auth# Code Will it automatically update the BCC to ICC? And Can I even generate a keycode for this BCM with this Auth# at all?
  20. BCM400Guy

    How do you Apply Patches to BCM50 r1.0 ?

    I am new to nortel and need some assistance with applying patches. My former telco guy accidently did a level 2 restart which erased all programming, keycodes and patches. I have since reinstalled my keycodes from lic file and I would like to update my BCM50 1.00.2.04j. I have what I think are...

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