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OK, having difficult time troubleshooting this one. Customer sight is IPO 500, running 5.0(18). Voicemail Pro 5.0(25) on new HP PC running Vista Premium. System is running tip top, one small problem. Many users have Voicemail to Email setup. Some set to forward, some set to copy. 90% of the...

I would have added to older posts, but threads were closed... So here are the specifics: Call Pilot 100 recently went down. Arrived onsite to troubleshoot, Feature 985(and all VM codes) stating "Inactive Feature". I check under Maintenance, and see that the ports(PO131, and PO132) are...

Here is the scenario: MICS release 7.1, Call Pilot 150. Both new systems. A total of 9 analog lines into system. All but lines 7 and 8 are AA answer. (lines 7 and 8 are branched out for another business) What happens is periodically, the CallPilot will not release the lines and all 7 line will...

Customer has an IP500, running 4.1(12) at main location. PPP T-1 between main loaction and another location across town. Main location using 5400 phones, remote using 5620'2 and 5610's. Call quality between two locations is excellent, if you are dialing another extension. There are two users at...

IPO 500, running 4.0(14), analog lines, 5420, and 5410 phones. Problem: User calls, off-site, and gets a voicemail greeting. After the message is listened to, the beep plays, and the call is automatically dropped. Testing the same number with my cell phone, I am able to leave a message as...