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  • Users: pated66
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  1. pated66

    Night service issue

    I have a remote site that 'suddenly' (as reported) will not allow callers to leave a message when in night service. KX-TDE200 & KX-TVA200 Callers hear the recorded message twice, instead of once, and never get to leave a message. No programming changes have been made to the system at all...
  2. pated66

    External directory not syncing

    I'm sure I'm missing something stupid, haven't touched the directory in over a year Exported the directory, made my corrections & imported. In Manager, only see each contact once Now having contacts that I changed show on the phones twice, once with each number. Even deleted the entire...
  3. pated66

    Old analog emergency phones

    Is anyone using Ramtel phones with IP Office v500? I'm at a university, so we have several dozen emergency phones around campus. These were all connected to our old Ericsson system & had no issues. Now, when you call out on the emergency phone, it does not disconnect on it's own. Only...
  4. pated66

    Meet me Conferencing setup

    Hi, I'm trying to set an option so outside callers can enter the conference # they've been given & end up there. Have one DID, no matter how many conference calls are happening. In Voicemail Pro, I have my 3 digit input, saved as a user variable, but can't figure out how to transfer the call...
  5. pated66

    symbol next to user, meaning?

    Brand new to Avaya IP Office, I have a mix of digital and IP phones (9608G). Just set up my first IP phone since the install and noticed all but this one have a little red symbol next to them. Trainer when over these, but I can't recall what this was. http://imgur.com/R6FqLmh Also, user is not...
  6. pated66

    Message waiting on MDN?

    Hi. I was wondering if there was a way to get a programmed MDN button to blink when there's a message waiting on the other extension.

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