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Hello, I have a CS1000m r7.5 and we've been asked to provide cordless handsets with Caller ID capability. Right now my analog phones do not have caller ID function but can be cordless. I can setup digital phones with caller ID function but i can't find a cordless solution. Does anyone know...

Hi, We are running Callpilot 5 and have a mailbox set to not allow messages to be recorded Block Incoming Messages: Never Block Message Call Handling: Disconnect caller after greeting The users greeting is played but after the greeting callpilot also plays "The owner of this mailbox is...

We are running the 1120e phones and i need to know how we can setup our helpdesk extensions to be able to access the same line at the same time without having to do conferencing. I want to have 1 extension on both phones and if 1 person is on the line then the other can pickup the same line...

I have 2 of these for our opt11 cabinets and need to replace the batteries (Panasonic LC-VA1233P) but cannot find them anywhere and cannot find Panasonic replacement parts. What battery's can i use to get these battery units back online. I was suggested part number UB12350 but this is not a...

We have a CS1000 release 5.0 and are running 1120E IP phones. We are now to the point that we need to run analog modems in these same locations. I've done some research and found that ATA's are used to solve these Analog to IP issues, however there are ton's of ATA's on the market. What do we...

We are getting this error on our 1120E ip phones and neither the phone or the PC connected to it work. It is only occurring with one segment of phones which makes me believe it is a network issue but i need to be able to pinpoint the cause. These are running on a HP 3500yl switch that was...

I am getting this message displayed on my cs1000e - '6F SCG 1'. I read it is a clocking issue. how is this resolved? running 5.0

We currently have 2 help desk phones that i would like to setup to where members of our department can forward to a single DN which would in turn forward to either of the 2 help desk phones depending on which one is available. I've never setup an ACD before, so im not sure if this is what i...

I have 2 1120E phones that i want to have the same DN. I set them up with 2 different TN's, however, when phone 1 is being used, phone 2 cannot pickup and talk with phone 1. All i get is silence on phone 2. How can i set it up to allow both phones to be on a single call. kinda like conferencing.

We are currently getting ready to install a new voice gateway (quintum) to our parent company. We currently have a trunk setup to go to our parent company. I was asked what kind of signal we were using, I believe it is a T1, but was asked what kind of t1 (T1 CAS, etc). How can i look into our...

We currently provide these Nortel 1120E to all of our clients. We have a 1000m that these are connected to. During the setup of these phones, we are asked for a node number. I was originalltold to set these phones up using a single node number for all phones - 1111. Now I am wondering if I...