Hi folks,
I had programmed ESA foe a customer that is at release 4.5. It was working fine but the customer wanted it moved to another phone so I took out all the programming and moved it to another set.
I know you need to program the OSN key and then do an EDD before you program the ESA block.
I...
We have been struggling figuring out the dialling plan/programming for and SRG off a CS1000E. The users at the SRG end want to be able to dial 9 to access trunks on the local pstn. When they dial 9 now they get access to the trunks/pstn on the CS1000E. How or where do I configure local SRG...
Hopefully I can save some techs some pain on this one. We upgraded a 3 cabinet option 11 in our lab to 5.5 with MGC cards and Dsp"s etc. and have done a few of them with no real problems. With this one all our MGC cards would reboot about every 5 minutes.Also i could not enable the DSP's in LD...
Anyone had this problem? I have a mini carrier remote off of an 81c running release 3.0. At the remote site there are agents using 2216 sets. The time on the display is correct until the agent logs in and then the time starts to wander. All the agent sets working off the mini carrier now display...
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