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  1. avayatek1961

    Call Accounting

    We have a S8720 with 10 S8300/g450 Lsp's. We are looking at call accounting systems and want some feedback,good and bad. Has anyone used Microcall , Veramark or any other product. The directory on microcall looks interesting.Not really worried about call records from the LSP's if the systems go...
  2. avayatek1961

    hold recall

    trying to increase the amount of rings when a call rings back to a station. right now I get 1 ring and a flashing phone symbol next to the line that put the call on hold. 5.1 and 2420 phones
  3. avayatek1961

    group speed dial

    I cannot find the procedure to change group speed dial from the phone marked as program ext in the cha abbrv group list. My access code is #5 for program list access code in cha fea
  4. avayatek1961

    analog callr id

    I am having a trouble getting caller id on transferred calls from a 2410 and 2420 phones to an analog caller id phone. Dialing directly to the phone works great. Also on transfers to digital phones (2410 , 2420 )caller id work fine.
  5. avayatek1961

    AWH-55 headsets

    We have these headsets connected to the EU24 ports on the 2420 phones per the doc.We are experiencing cutoffs when our acd agents answer the calls using the headset button on the phone. We aren't using auto -answer. Every so often when placing calls (auto-headset off hook set) you will not get...

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