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  • Users: kuchulane
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  1. kuchulane

    SIP lines not working customers cant hear us and we cant hear them

    hi all we are testing SIP lines on Avaya IP office 406 V2 software version 5(24) the call lands on telephone exchange but when answered, clients cant hear us and we cant hear them. i have opened all the firewall ports for exchange IP but still no luck. Any suggestions? Many Thanks
  2. kuchulane

    Avaya Phone 4.0.18 on Terminal Server not responding after 30 mins

    hi all we have installed avaya phone manager 4.0.18 on terminal server 2008R2 SP1. Its works for about half an hour to one hour without any problems but after thats its goes into not responding state. If i close the application and start again, it will work for another half an hour to hour and...
  3. kuchulane

    IP Office PRI Trunk goes Out of Service during calls

    hi all we are using Avaya IP Office 406 V2 with a PRI 30 card . software version 5.0(24). From the last week calls are dropped in the middle and System status shows "trunk out of service". From the system status, I can see following Service Alarm: 8KHz clock source chaned. previous source was...
  4. kuchulane

    Recommended institute for CCNA and CCNP in london

    hi experts I am new in the network field. I am planning to do CCNA and CCNP to improve my skills and for better job prospects. Can you please recommned any good institute in London-UK for CCNA and CCNP certifications. Many Thanks Farhan
  5. kuchulane

    can avaya IP office Manager 5.0 be installed on IP 406V2 PCS12.

    hi all can avaya IP office Manager 5.0 be installed on IP 406V2 PCS12. what is minimum PCS level required for IP Manager 5.0 many thanks
  6. kuchulane

    can IP office Manager be installed on IP 406V2 PCS12

    hi all can avaya IP office Manager 5.0 be installed on IP 406V2 PCS12. what is minimum PCS level required for IP Manager 5.0 many thanks
  7. kuchulane

    Call routing through SIP line

    Hi all I have configured a new SIP line in IP Office 406(V2) with software version 4.1. Now I want all the outgoing call made through the SIP line. The Short code I used is Code: 0N; Feature: Dial Telephone Number: 0N"@draytel.org" Line Droup ID...
  8. kuchulane

    Phone keypad is locked after the call is made.

    Hi all we are using avaya ip 406 version2, software version 4.1 and voice mail pro 4.1 with avaya 5402 handsets. The problem is, our phone keypads get locked after we have dialed a number. Like after making a phone call, if any auto attendent kicks in when can't enter any option using keypads...
  9. kuchulane

    Error when trying to manually reseting IP Office 406 V2

    Hi all. I am trying to manually reset the operational softwware from the HyperTerminal program. I have attached the serial cable to the DTE port of IP Office 406 V2 exchange.Port Setting are Bit per second: 38400 Data Bits: 8 Parity: None Stop Bit: 1 Flow Control: None When I try the "AT-X"...
  10. kuchulane

    Avaya Training

    Hi all Can anyone recommend any good company for Avaya Certification related to IP Office Implimentation and compact contact centre certification in or near london. Many Thanks
  11. kuchulane

    Call Pick Up Group in IP office

    Hi all I have IP office 406 with software version 3.0 in office. I have a Hunt group with Ring Mode "IDLE" in it and 12 extension in that group. I am trying to use the "CallPickUpGroup" feature to pick call within the same group. The shortcode for CallPickUpGroup is *31(default). But When I try...
  12. kuchulane

    Step by Step guide for backing up IP Office 406 config and restore

    can anyone please send me a link or guide me for backing up IP Office 406 V2 configuration from one unit and restoring it to another unit. Actually I want to replace the Old IP Office 406 V2 exchange with 5 channel VCM card with an new IP Office 406 V2 24 channel VCM card by keeping the...
  13. kuchulane

    2 IP Office 406 (ver 2) units with same configuration

    Hi all. I have an IP office 406V2 installed in the office with 5 channel VCM and a IP 400 Digital Station. We are using Avaya 5402 digital handsets. Recently I bought a new IP Office 406V2 with a 24 channel VCM. I want to replace the old IP Office with this new IP office exchange by keeping...

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