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  • Users: MitelAU
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  1. MitelAU

    Controlling a Mitel phone remotely

    Hi All, Can someone please provide software to control Mitel phone, from memory it was called Mixml server edition. Knowledge is power, thats why we share!
  2. MitelAU

    3Com 3101SP BASIC SPKR-PHONES IN SIP Mode

    We have a customer that has a heap of 3Com 3101SP BASIC SPKR-PHONES and would like to connect them to a Mitel system in SIP mode. I understand that the handset downloads its SIP firmware during the bootup phase. I am trying to source the fireware so I can load it to an external TFTP server but...
  3. MitelAU

    DTMF and SIP Trunking to ITSP

    Platform: MXe II with MCD 4.1 SP1. Has anyone experience DTMF problems with SIP trunks to ITSP and what did you do to resolve it. Currently external callers are dialing into an ACD path and are unable to dial out through ACD Path interflow dialing list. Internally works as intended. Knowledge...
  4. MitelAU

    ACD Incoming Restrictions

    Hi All, Customer's main answering point is an ACD Path. They would like to limit callers queued to 5 even though they have 10 incoming Telco trunks. Is this possible in MCD 4.1 without adding additional apps i.e. IQ Knowledge is power, thats why we share!
  5. MitelAU

    Upgrading to MCD 4.1

    Hi All Does anyone know which document outlines the exact procedure when upgrading to MCD 4.1. I know you have to upgrade to MCD 4.0 first, migrate your database to common distribution and run migration check command however it would be helpful to be able to reference to Mitel documentation. I...
  6. MitelAU

    Re-routing

    I have a customer that reroutes there extension number to a ring group on no answer. The problem is that the ring group members are presented with From Ext No (e.g. 281) No Ans, however they would like to be presented with From Name of Ext No.(e.g.John Doe)No Ans. Is this achievable...
  7. MitelAU

    AWC Integration with Group Wise 7.0.3 Hot Patch 3

    Hi All, Has anyone been successful in integrating AWC with Group Wise 7.0.3 Hot Patch 3. The body of the email when inviting participants is been populated into the To field as random characters ending with ics. I'm assuming Group Wise cannot interpret the ics file. Knowledge is power, thats...
  8. MitelAU

    Audio Web Conferencing

    Hi All Can anyone confirm what the country code/national dialling prefix is for Australia. (system options settings) Setting up Audio Web Conferencing for the first time. Knowledge is power, thats why we share!
  9. MitelAU

    Name Tag Hunt Groups

    Hi All, I'm trying to distinguish incoming calls by using name tag hunt groups however when I call that hunt group (internally and externally)I receive CLI not the name tag which has been labelled in the telephone directory. Mitel 3300 CXi with version 7.0 software. Thank you Knowledge is...
  10. MitelAU

    SIP Trunking

    Hi All Does anyone know what the limitations are when connecting multiple Mitel 3300's (software version 9.0.1.17) with SIP trunks in comparison to IP Networking. Knowledge is power, thats why we share!
  11. MitelAU

    Mitel 3300CXi to Cisco Cal Manager via SIP Trunks

    Hi All, I know I have already asked this question, however I'll try agian. Hopefully slapin might be kind enough to respond. I have a customer who would like to connect a Mitel 3300CXi Version 8 to Cisco Call Manager 4.2 vi SIP trunks. Has enyone successfully been able to achieve this...
  12. MitelAU

    SIP Trunks

    Hi All, Has anyone successfully connected a Mitel 3300 ver 8 to Cisco Call Manager 4.2 via SIP trunks. Knowledge is power, thats why we share!
  13. MitelAU

    Netcomm 422 VOIP Gateway

    Hi All, Has any had any success in connecting a Netcomm 422 VOIP gateway at a remote site to a Mitel CXi 3300 via SIP trunks. Any help would be much appreciated :) Knowledge is power, thats why we share!
  14. MitelAU

    Teleworker Server-Gateway

    Hi All, I have set up teleworker in server-gateway mode, with MSL handling PPoE and DHCP. Remote phones are connected and working as per normal.I also created a VPN access via MSL and can connect without any issues however once I establish a connection I am unable to access or ping the...
  15. MitelAU

    Cisco VPN

    Hi All, I have tried to set-up my Cisco 877 to be a VPN Server.I am able to establish a connection but am unable to ping anything. I tried both VPN configuration connection methods. Via Cisco VPN client and Microsoft. Knowledge is power, thats why we share!
  16. MitelAU

    Voicemail Hunt Group

    Hi All, Is it possible to have 2 voicemail pilot numbers (2 voicemail hunt groups) for 2 extension ranges on the same 3300 CXi. Knowledge is power!
  17. MitelAU

    Remote IP Phones

    Hi Guys I have a customer who would like to connect 2 remote IP Phones in 2 different locations without a teleworker solution. What would be the best way to approach this? Thanking you in advance Knowledge is power!
  18. MitelAU

    Port Mirroring on Mitel 5224

    Hi All, I'm trying to mirror the port on a 5224. Can anyone please lead me in the right direction? Knowledge is power!
  19. MitelAU

    CLI IP Trunking

    Hi all, Can you send CLI across an IP Trunk.

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