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  • Users: vhtech1
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  1. vhtech1

    Call forwarding

    Is there any way to create an extension and have it call forward if it is not set up in key 0? I created a phantom dn and ACD dn however, I was unable to create an XMWK key with this. I guess what I want is to have the option is seeing when I get a voicemail on my extension which works fine...
  2. vhtech1

    Class access

    I have symposium express call center. I log in as sysadmin and I would like to make a couple changes to access classes. However all the name on the classes are configured to only view. Where am I able to change "access classes" to edit instead of view? There are 4 groups set up and all of them...
  3. vhtech1

    MS Excel Worksheet

    When opening Excel it has 3 worksheets (Sheet1, sheet2, and Sheet3) Normally if you right click on the sheet you have the option of deleting. Also if you go to Edit you have the option to Delete Sheet. In my case if I right click nothing happens. If I go to Edit, the option to delete sheet is...
  4. vhtech1

    Voicemail light

    I changed a phone in an option 11. Key 0 was a scr key and I changed it to a cdn so that I can have it set up in symposium express. Anyways, now that the change took place whenever I have a voice mail, the message light does not light up on the phone (2616). My extension that used to be on key 0...
  5. vhtech1

    call forward when busy not working

    Anytime extension 8856 is using the line, and someone else calls in, it rings busy. Why does it not forward to key 1 or voicemail? Here is the config for it NACT REQ: prt TYPE: 2616 TN 9 9 DATE PAGE DES DES ACD TN 009 0 00 09 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 8020 TGAR 1 LDN NO NCOS...

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