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  1. moonltgmblr

    KX-DTE200 Voicemail

    Hi Guys, I need some help. I have taken over maintenance on a Panasonic KX-DTE200 phone system from a friend who, because of health issues, can no longer provide service. The customer is requesting voicemail. I am under the impression that the KX-TDE has the imbedded voicemail. I guess...
  2. moonltgmblr

    Expansion module troubles

    Someone here has given some instructions. In Manager, I'm to check: A BootP record with the macaddress of the IP Office set as 192.168.42.1. Where exactly in Manager do I find this? Thanks for your assistance in advance.
  3. moonltgmblr

    Avaya 4690 IP Conference Phone

    Has anyone had any experience with this phone? Thanks, Moonltgmblr (John)
  4. moonltgmblr

    Integration IP Office and ACT

    Once upon a time Nortel had what they called their Productivity Suite which with the use of a piece of hardware connected between computer and phone system allowed the user to originate call from computer screen...the Nortel phone would go off hook in speaker mode...and call is made. The...
  5. moonltgmblr

    Avaya Voicemail Pro

    Can a mailbox setup a personal operator?
  6. moonltgmblr

    sub menu on embedded voicemail

    Can I create an auto attendant submenu?
  7. moonltgmblr

    LAN Port

    Three days ago I got a call from an onsite IT person to inform me that all the IP Phones had lost connection to the call server. I assumed a simple wiring issue...wrong! I can ping the IP Office but cannot communicate using Manager. I have tried replacing the base unit, powering down using...
  8. moonltgmblr

    IP Office 9.1 change from IP Office to Basic I just purchased a new IP Office 9.

    I just purchased a new IP Office 9.1.0.0 437 mu-law. No licensing, just Basic. I powered the system up and it seemed to boot fine. I at the time did not have the appropriate Manager so I did some minor programming from phone (X10) changing only the number of lines appearing on all the phones...
  9. moonltgmblr

    BCM 450 ip phone registration trouble

    I have an Avaya BCM 450 6.0. I am attempting to setup an i2004 telephone. I have the BCM connected to the lan and I can connect to it with Element Manager. When checking telephony resources it shows 1 ip set enabled. When I apply power to the i2004 it eventually gives me the message 'New...
  10. moonltgmblr

    trouble setting up remote user

    IP Office 500 8.1. I have tried following posts from others regarding this but still cannot make it happen. The phone is a 9608. It appears the call will hit on call server...I had the provider monitor the call and he said he saw it landing on port 1720 of the public ip address which I have...
  11. moonltgmblr

    Setting up IP phone 1616

    I am a novice on the Avaya IP Office 500v2 8.1, but have managed to install the system with 42 digital sets. Step 1, complete. Now steps 2, I need to set up for IP telephones, specifically, the 1616. I have not yet connected the IPO to the company local area network. I would like to setup a...
  12. moonltgmblr

    Trouble getting Dial by Name directory to work

    This system is an Option 11c with Call Pilot 1.07. It was being assumed by a new tenant. I was brought in to reconfigure the phone system and voice mail to new tenant. I had recommended up front that they try to keep same DID range, that didn't happen. So now I am trying to keep pretty much...
  13. moonltgmblr

    CICS dropping calls....I think

    System description CICS rel. 1.0 sw with Startalk Flash 1.7. Ok, on first service call I am told that system has been in place and working fine for a long time...this is a new problem. When calls are put on hold they are getting disconnected. It sounded to me like a definite system problem. I...
  14. moonltgmblr

    CTA 100 and Windows XP sp 3 compatability

    Ok, Gurus, can somebody help me? I am trying to get Personal Call Manager to load on a Windows XP service pack 3 machine. I have tried on three different computers without any luck. I keep getting a message that another application is using jet files. Microsoft suggests closing all...
  15. moonltgmblr

    BCM 400

    I have a BCM 400 that does not power up. No lights on front panel, no power supply fan. I am in the process of replacing the power supply. I have experience with BCM 400 4.0 and have element manager on my laptop....however, if this box is 3.6 or 3.7 there is another interface to programming...

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