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  • Users: bojo387
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  1. bojo387

    set extension number on Dialog 4420

    Hi All, This may be a stupid question, but how is the extension (number) set on the Dialog 4420 (non-display IP phone)? ALEX says: 2.7 Logging On the Telephone The telephone is always logged on with a default number. You cannot log on or log off. 2.8 Logging Off You cannot log off your...
  2. bojo387

    ECC can't search DNA Directory

    Hi All, I installed the ECC client on the DNA Server. (I also have the ECC Server installed) How can I configure the DNA Directory for ECC? This option as well as the port number is grayed out in the set up menu. I am able to log on and make/receive calls but have no directory functions. I...
  3. bojo387

    DNA Client installation - 2 issues

    Hi All, Any inputs on the issues below would be very much appreciated. Issue # 1: A. DNA Server: DNA 5.5 SP3 on Windows Server 2003 B. DNA Client: Windows XP SP2 C. Other info: Same network, same domain, using same windows account which is a local admin on both client and server. D. Issue...
  4. bojo387

    DNA - user license limit reached (IP change)

    Hi All, We installed DNA 5.5 + SP3 on a Windows 2003 Server. We installed the permanent license before shipping it out to the customer and tested it at our lab. At the site, they simply changed the DNA Server IP address to that of their network requirement. But when trying to log in to any...
  5. bojo387

    DNA 5.5 SP2 Hot Fix 212 for Vista Client and OWS prompt in Vista

    Hi All, Here I am again with two issues regarding DNA 5.5 client apps on Vista. 1. When I try to unregister the PBXService.exe as stated in DNA55_HF212, I get the error below. 2. When starting OWS, a blank window only with a Warning! sign and the "OK" button appears. It has to be clicked...
  6. bojo387

    DNA client installation error - Access Violation on Server

    Hi all, I encounter an error on the DNA 5.5 client installation. The client is a Vista Business machine and I am using a domain user/local admin account to install. The DNA Server is a W2K3 Server machine Here is the error: Cannot access...
  7. bojo387

    user account level to install DNA

    Hi All, I am instructed to use a "domain admin" account whenever I install DNA for customers. I am told, "to avoid any problems", I have to strictly do it this way. Is this really the requirement? Can't I just use a "local admin" account then simply add the DNA Server to the domain using a...
  8. bojo387

    OWS sending message failure

    Hi All, GICI port between MD and DNA server is UP but when OWS sends text message for extension, message waiting light does not come on for the phone. Checking with SUSIP, the extension does not show it has any message. has anybody encountered the same or have any idea? Thanks in advance.
  9. bojo387

    Problems with GICI-Port

    Problems with GICI-Port. We have a customer using BC13 cna 139 , Dna 5.3. NIU software upgraded to R11a. The GICI-port status is DOWN between the NIU and DNA server. this has been intermittent for a few months now. The solution as stated in the Ericsson Knowledgebase is below: "Fixed with...

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