Search results for query: *

I just inherited 1 bcm400 6.0 & 3 norstar cics 4.0 in one building & 1 Norstar cics 4.0 in another building about 150ft. apart. The problem is building one with 3 systems could do an internal page F610 & all would receive the page including bldg.2 How are they connected to accomplish this...

Have a bcm50 rls. 3.0 with expansion cabinet & 8x16 combo mbm. Expansion unit was bad so I replaced. everything was working fine for a week, then the expansion unit stopped working. Tried to reboot, only main system come up. lines & phones work fine on main unit but not expansion. Would...

I have a CS1000 that's giving error code "err57 12 0 0 12. Any ideas? Thanks

Hi all~ Customer has a 3905 acd phone off a CS1000 system. Customer complains that while on her headset, the "NRD" key lights up by itself. She also says she cannot hear the beep to let her know their is a call in the Que. I monitored the phone for 2 hours and all worked fine... any...

Was just handed this job. customer has norstar 0x32 rls. 1.1 with NAM. Units(ksu & vm) are plugged directly into wall outlets, & customer says they are experiencing phone problems. They want a newer system, so sales dept. sold them Norstar 0x32 MICS 7.1. w/ CP. 3.0 My question is: even with a...

I have a user, she has a m3904 phone, assigned with a DID#. When you call her DID#, you get the Auto Attendent Greeting. She wants to be able to put her external greeting in place of this AA greeting, is this possible? Thanks

I have a m3904 user, she is assigned a DID#, when she tries to put her external greeting on her voicemail, it does not play. When you dial her DID# it goes directly to AA. Is this DID# associated with the Auto Attendent? Thanks

Hi everyone~ I have a Norstar MICS 4.1 with a NAM voicemail. Problem is some cellphone callers say they get to AA, then try to key in ext.# but fails or directs them back to AA. Thay also say hitting 0 for operator recycles them back to AA. Any ideas? Thanks

Hi~ on bcm 450 rls 3.0 how do check to see whats available for devices that you can use? Thanks

How do you add a new extension in CCR callpilot? The announcement says for john press 1, for jane press 2, for pete press 3. How do I add an extension for 4,& 5. Thanks

External lines are ringing on prime set, even though prime set is programmed for "Appear Only", they still ring. Any suggestions?