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I have a bit of a strange one I am going to site to investigate more thoroughly tomorrow. Around two thirds of messages left on embedded voicemail card consist only of a ticking noise. System is R6 V2. I have discovered that the ticking occurs when I make an incoming call which goes through to...

I have a problem with a newly installed IP500 with Embedded VM. The ICR specifies differing AA messages dependent on Time Profiles. When the system switches from Day to Night service the AA Greeting Options (Night)message should kick in, but all that you can hear is a ticking for 10 secs before...

I have an IP500 system where the customer requires the ICR hits embedded AA in both Day & Night service. However, they do not have fixed hours of operation and want to be able to enable the last person on site to put the system into NS and likewise the first person in to put it back into Day...

Hi, A few days ago I requested some help getting busy tone from a user when they are on the phone, to prevent users making internal transfers to them getting ringing tone. I was told to give the user 2 call appearances (a&B???)and in the telephony tab Reserve Last CA. I have accessed the IPO...

I have just installed an IP Office but cannot get the individual user handsets to send busy tone. Problem being when calls are being transferred the operator doesn't know if they are on the blower or not. I have tried removing the call appearance buttons (all 5410 handsets) in an attempt to...