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  1. jacksonbush

    Fax issue

    I have the same issue with two different systems. One is a 3.7 and the other is a 3.5. Fax machine is on a analog port X 285. When sending a fax it will ring X221.Checked all the line assignments and forwarding. I also removed the control set (221)from the lines. Anyone else run into this problem?
  2. jacksonbush

    Call Center issue

    Has anyone had this issue? BCM 400 4.0 Fully patched. When calls are being are in que and then distributed to music or all agents are busy you hear 1 or 2 rings. All other CC's I've done you never hear ringing the calls go right to the next step. Anyone have any thoughts?
  3. jacksonbush

    Multiple Skillsets

    Can you be logged into more than one skillset? Customer wants agents to answer more than one.Any thoughts?
  4. jacksonbush

    Nortel Bankruptcy

    Just annouced.It's offical.
  5. jacksonbush

    Max PRI's?

    I'm installing a 400 w/exp that I'm sure was engineered wrong. Its configured for 3 PRI and 3 dsm32's. I'm I right that I can only put 2 PRI's in this config?
  6. jacksonbush

    New & used equipment

    Does anyone know a good source that buys Norstar equipment?
  7. jacksonbush

    Invalid Extension

    Ok I've been working on this for 3hrs now and I'm lost. Bcm 50 3.0. When calling into the auto attendent and dialing one extension it will say that its a invalid extension. Its valid and sometimes it works and sometimes it doesn't. I've tried calling on lan lines and several cell carriers. The...
  8. jacksonbush

    VOIP

    I've installed a BCM 400 4.0 with 1120&1140 phones.Trunking is two PRI's.The issue I'm having is two people call into the same conference bridge and they sit next to each other and are complaining of a one second delay.NO one else is complaining about this and we have tried digital and analog...
  9. jacksonbush

    Keycodes

    I have a customer that did a try n buty for meet me conf.It has expired and they purchased the keycode. When I installed the file I got invalid keycode and a alarm of wrong sequence. The sequence is 5 and when you go to modify the table its at 6 which should be correct since I'm added another...
  10. jacksonbush

    Java

    Does anyone know if theres a patch to correct the Java issue on a 3.6 BCM 200 or do I need to delete the new version and install a older version?
  11. jacksonbush

    2050 softphone

    I've had one working for a while and now I get license failure.Any advise?

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