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  • Users: edsaf
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  1. edsaf

    Agent status as timeline (Gantt)

    Hi, Using Crystal XI, i have some data that shows a row for each agent that contains the start and end time for each phone state they were throughout the day. What i would like to do build a Gantt type chart that has the various phone states on the y-axis (ReadyForNextCall, AfterCallWork etc)...
  2. edsaf

    Does this required some type of array formula??

    Hi All, Crystal XI - DB2 Database. I have a report with 2 subreports: Subreport 1 contains the available time per team Subreport 2 contains the tasks closed per team What i want to do is create a shared variable so that the available time for each team can be called in Subreport 2 so i can...
  3. edsaf

    Rolling 7 days

    Hi, After searching this forum for a 7 day rolling solution i found that the code in this thread was exactly what i needed. http://tek-tips.com/viewthread.cfm?qid=914201 All i need is help changing it so that it returns the 7 days including the record that the result is shown on, not the...
  4. edsaf

    Manual Running Total blues

    Hello, Using CR-XI on a SQL database. I need to dsplay the team with the highest score. I am unable to use the group sort expert because of the way the score is generate so i have used the reset/evaluate/display method, and it works (for the result). The problem i have is that i need to...

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