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  • Users: swfblade
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  1. swfblade

    BCM400 Going to wrong mailbox

    Our main switchboard number is set via auto to go to an info mailbox, saying when we are shut after 5:30pm. However, instead of going to this, it goes to a certain users voice mailbox and he gets loads of voicemails for everyone in the firm. Any clue as to what I am doing wrong?
  2. swfblade

    How to Monitor time spent on calls and to what numbers

    Is there a way to tell how long someone has been on the phone to certain numbers? Basically we want to find out how long an employee is spending chatting to her mates...

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