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Hello, On Voicemail Pro 4.2(24), we've got a module for our main local number. The user is presented with a number of options in a Menu action -- 1 for customer care, 2 for sales, 0 for the operator, or stay on the line and your call will be transferred to the operator. The Timeout path is...

Hello. I have a user who has never listened to his voicemails from his extension. He gets a copy emailed to him through IP Office so he's never had the need. Is there a quick way to delete them without going through every one of them on the phone? Thank you.

Hi Folks, We are looking into changing the outside line access number from 9 to 7. On my 5621, if I dial number from the call log, it wants to prefix the number with a 9. How can this be changed to a 7? Thanks, -Russ

Hi Folks! I have been getting complaints the instructions we sent out for using voicemail, that what is written is wrong. I verified this. I have a PDF dated 2002. I decided to print a PDF from the IP Office Mode Mailbox section of the help file. I started going through it and it's...

I have been successful in setting up TAPI dialing on our IP Office 500. I can dial out of MS Outlook and the dialer that comes with Windows XP. Our CRM package can perform dialing via TAPI. However, the numbers are stored in the database with formatting characters. Basically the numbers are...

We recently purchased an Avaya IP Office 500. The TAPI stuff looks promising, even for a developer. I've looked at some of their code samples and, wow, what a mess. It seems like they throw whole ball of wax at you, and trying to find sample code that grabs an extension and dials out is...

What am I missing? This is from the cycle count select screen help in Macola regarding the check box labeled "Use Frozen Qtys In Calculations": "If you activate this check box, Progression will use a calculated value based on the frozen quantity to update inventory. Leave this...

Greetings: What is the significance of the Tag_Type and Extra_Fg fields in the IMTAGFIL_SQL table? Could a tag file for a physical selct with extra tags contain 'P' and null respectiviely for *all* records? I'm creating a routine to resequence our tags in an order useful to our warehouse...

We've recently had some problems with users creating their own folder structures in the Macola directory tree. Users are finding their own workgroup shares are full so, instead of archiving crap that hasn't been opened since 1997, they just find more space somewhere else. That's another issue...

The Customer Type codes seem to drive the invoices postings to the various GL accounts. Is it possible to set Macola up to post to another account for credit invoices? Changing the "Allowances" account doesn't seem to help. Thanks. Rusty.

Howdy all, I've been using Flexibility and VB for awhile to enhance Macola for our needs. Ocassionally I run across these DLLs that are in the Project -> References list. For example there is an OeOrder.dll. First, I can never figure out how to use these DLLs. Is there some documentation on...

We are preparing to turn on Currency Manager but have run into a problem it seems. We are testing it and it seems that we may have to re-enter all a great number of POs. The POs are still in native currency and need to be populated with the foreign currency. Is there no process to do this...

I am able to export to PDF using Crystal Reports 8.5. However, the option is not available (but just about every other option is) when trying to export from the Crystal Reader executable. Is this by design or am I missing something?

Recently we purchased the Flexibility module and a whole new world has opened up. It has caused me to go back over some of the things Macola has not been able to provide as a standard package. I'm sure one thing that all users of any ERP system come across is "where do I put this piece of...

This is from Macola's help file: "With this [standard cost] method, Progression calculates the value of your inventory by multiplying the quantity of the item received by the item's standard cost, ignoring the item’s average and last costs. Progression does not update the item’s standard...

Greetings. I have set up a test platform for an intranet server. I installed Win2k Server which comes with IIS 5.0. I performed a complete install of Crystal Reports 8.0 Developer on the server. I also installed Pervasive's 32-bit client for P.SQL 7.0. In production, this intranet server...

Error detected by database DLL. [Connecting to Page Server: testintra] Greetings. I have set up a test platform for an intranet server. I installed Win2k Server which comes with IIS 5.0. I performed a complete install of Crystal Reports 8.0 Developer on the server. I also installed...

Greetings. I have set up a test platform for an intranet server. I installed Win2k Server which comes with IIS 5.0. I performed a complete install of Crystal Reports 8.0 Developer on the server. I also installed Pervasive's 32-bit client for P.SQL 7.0. In production, this intranet server...

We'd like to begin implementing the Bar Code module for Macola 7.6. I have questions about receiving. What exactly can bar code do for me for receiving? Suppose vendors don't use bar codes. Does this mean there is no advantage to using the bar code module? Or suppose we print our own based...

We use the Fill All method for filling backorders. We do not use confirm pick/ship. The order entry group coordinates with the warehouse as to when backorders will be filled. We invoice throughout the day. We have been filling backorders pretty heavily lately and something in the...