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  • Users: Biskad
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  1. Biskad

    i1150E cannot log in

    CS1000 version 5.5 with Sig Server/ latest firmware update downloaded from Nortel's website. I'm new at configuring the i1150E for ACD agents I have a phone configured but cannot log in, when the 'In-Calls' key is pressed nothing happens it does not give the option to enter a Login ID, I don't...
  2. Biskad

    i2004 callers list

    CS1000 release 5.5, with Sig Server - i2004 Firmware ver 0604DCJ; 'I configured the 'Personal Directories' in Element Manager and the 'Callers' and 'Redial' soft buttons now show on the i2004 phones. However, hitting either button will show "creating user please try again". No clue which user...
  3. Biskad

    License Monitor

    Is there a real-time tool to monitor license usage and limits for the PBX, CCM, Callpilot etc? I know how to access the information individually, but I was wondering if they could all be monitored real time in one central location.
  4. Biskad

    NTP updated Call Server Time

    Running CS1000 version 5.5, The DST patch was applied a couple weeks ago. DST was updated correctly on Sunday morning; and was fine until 2:15am this morning. I printed the history and found this: % TIM000 02:00 9/3/2009 CPU 1 % % DTC010 % % % DTC001 % % % AUD000 % NTP is not...
  5. Biskad

    Change 3900 set main LCD display

    Normally when a 3900 set goes off hook or when a programmed DN key is selected the main LCD area of the phone goes blank. My question is, is it possible to program the phone to display "MAIN LINE" for example, when the DN key is selected instead of just a blank screen? We have users with 2...
  6. Biskad

    Disable NetEQ on SoftPhone 2050

    Is there anyway to disable NetEQ on Nortel SoftPhone 2050?. I've done 4 installs and on 2 PCs NetEQ is enabled and on the other 2 it is disabled.(I did not configure that setting while performing the install) I notice that on both PCs where NetEQ is enabled the SoftPhone has problems staying...
  7. Biskad

    Restrict outbound calling by Area Code

    I've looked through other threads but could not find a solution to my problem so sorry if this has already been addressed. What is the best way to restrict specific agents from calling out to certain area codes? I don't think it can be done in symposium, so it would have to be in the switch...

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