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Good afternoon We have a Avaya IP 500 with 1416 phones . We need to learn how to access the main greeting from our phones, so we can record a new greeting for the auto attendant. We have one greeting. We also would like to set up the free flexible keys and add BLF/DSS KEYS. The guy who sold us...

I have a Panasonic KXTA-824 and I am trying to DIL line 5 to a Panasonic 7880 cordless phone. I enabled the program CO mode and DIL'd the line, extension 120 which the cordless phone is on to line 5. When you call from an outside line, the line is solid like seized but the line does not ring on...

Hello I have a customer whose t-1 channel bank went down. So he thought he would be a genius and just turn the main cabinet off and turn it back on Of course now the two cabinets won't sync up. I recall it was turn off master turn off slave flip switch to clear turn on both cabinets flip...

Hi ladies and gents I have a customer with a kxta 824 with a tvs 50 They are going from using the system as a back up to auto attendant. They have no music on hold such as a radio or a message. There was a code on the kxtd 1232/816 that allowed callers to hear rings on transfer, not silence...

Hello all I have a vanguard analog voice mail (part number 17770A-2p) with a i124 phone system with 5 incoming lines. We are trying to dedicate line 005 with a seperate greeting. Line 5 is a trunk box and we assigned it it's own action sevice table (table 5). The other 4 lines use table 1. We...

Hi I had a customer that had a kxtd1232 die. I replaced it with a kx-ta824. They have a tvs 50..not a tva 50. Can anyone tell me what setting I use in hardware parameters to fit for integration. Thanks in advance

Ladies and gentelman Here's the scenario. I have a customer who wants to be able to monitor and record her employees phone calls for training purposes. I need to make sure that the 824 with a tva 50 will be able to do a barge-in and record the phone call. I know you can do both. I just want to...

Okay here's the scenario The customer has a legend processor with (2) 408 atl modules in the first two slots. The third slot is empty the fourt slot has the merlin mesaging card in it. He recently purchased a MLX 20l and the 008MLX card. Here is my issue. The primary reason he got the 20l was...

Hello gang, Have a question. I need to get to a true dos prompt C Under windows on xp, I know how to go to accesories and get the windows command prompt. But, I need a DOS prompt - is this the same as command prompt? Thanks.

Is there anyway to do a backup on a Partner Rel 3. There's not a slot for a pmcia card like the acs. Enerytime we have a power outage the wjole system has to be redone. Thanks in advance Bob

Hello again I fairly certain this has been covered before. But what is the best way to give an individual a remote extension on the 1232. I think it must be an analog set not a digital system one, ex. 7420-7435 If i am wrong please correct me. I think i can do this with a multitech...

Hello I have a KXT-D816 My customer is adding two voip trunks through skype When you seize a particular land you need to put 00 in front of the call and then enter your phone number ie.. 00-1-555-123-4567 I would like to put the numbers is a trunk group, that would insert the 00, so dialing...

Hello everyone I have a norstar 824 that i am using two 50 pin amphenol connectors with 8port 6 conductor harmonica. I am using one for the extension card. it work's fine The issue is with the one holding the phone lines. When i push the button assign to access a line,i hear the internal...

could somebody please give me the steps to default a processor. From the post I saw. it didn't seem to follow the.same script. I'm using spm 9.0 Thanks in advance

hello I have a client that wants to be able to dial numbers from there outlook contacts..and also get screen pops or any other goodies. Does anyone know of such a program Thanks in advance

can somebody please tell me how i can tell the extension on a merling legend 7.0. Here's the situation. The customer had a merlin II. They switched out the processor. They kept all the merlin BIS phones. They did not put in a mlx card. So all programiing is done through SPM. They have a merlin...