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  • Users: FatRascal
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  1. FatRascal

    Auto Attendant transfer to External Speeddial

    I am attempting to transfer calls to external numbers that are defined as system speed calls via a Multi-Level Auto attendant. Speed Call Number:0330 = 9?????????? Console Softkey Directory Number:4000 4000 has Call Rerouting Always set to VM Hunt Group Muti-Level Auto Attendant: 4000 Menu...
  2. FatRascal

    Speech Server on MCD 4.0 SP2?

    Hi, We have just completed a rather troublesome upgrade from Rel 8 to MCD 4.0 SP2. During the upgrade we lost a couple of COS configs including the one assigned to the Mitel Speech server stations. As the speech server is EOL and not supported at our software level Mitel are unwilling to even...
  3. FatRascal

    Call an External Mobile from a Multi-Level Auto Attendent VM Menu

    Hi, Is it possible to configure one of the Menu Options on a Multi-Level Auto Attendant to call an external number? I have tried multiple configurations but as yet I have been unsuccessful. The closest I got was creating a dummy extension as single line appearance on a Multiline set and then...

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