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Switched the programming from the T1 E&M to a PRI. Pretty much a default PRI setup - NI2, ESF/B8ZS, 4 digits. In system status the line shows in service and idle, but no calls in or out. The provider says the B Channels are going up and down, but I don't see that in system status. Any ideas?

I'm trying to install the Application Server to use One-X Portal, however I need to use a port other than 8080. The instructions are pretty easy with the Windows version of One-x Portal during the install, but I can't find anything regarding the Application Server One-X port. Is this possible?

IP Office 500 6.0.18 VM Pro 6.0.44 Any call that is supposed to go to a voicemail box or an auto attendant is presented with "welcome to IP office, for help at anytime press *H, please enter extension and # sign." Has been working fine for several years. Just reinstalled VM Pro to a new...

After updating an IP 500 V2 to 8.1.43 the 54xx phones time is acting strange. It is correct at 10, 11, 12 o'clock, but when it rolls to 1, 2, 3, etc, the first 1 stays. So at 1pm it reads 11:00, and 4pm it reads 14:00. If you pick up the handset and put it back down, the screen refreshes and the...

I have a user on a BCM 400 using a 1140e phone. If she has a call on hold and takes another call, she cannot transfer it to voicemail directly. A normal transfer works. She can transfer to voicemail if she only has one call. Any thoughts? Is this a bug, limitation, or configuration problem...

I have an IP500 system running 4.1 and embedded voicemail. SIP trunks setup from Mcleod. The SIP's come in through virtual users and are then forwarded to a hunt group. The incoming calls work fine, until you want voicemail or auto attendant to work. I tried to setup voicemail on the hunt...