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  1. CubanFrapAddict

    Crystal Reports Hide All Detail with Subreport

    I have a CR2008 report that the detail uses a subreport. I have the subreport hidden already, but now I want to hide ALL of the detail so I show only my aggregates as rows of data. This will be exported so drill-down is not an option. Here's why: I have agent data, which report to...
  2. CubanFrapAddict

    Symposium Login Time Breakdown

    Does anyone have the complete breakdown of an agent's login time? I have most agents whose productivity has on average 1 hr of unaccounted for time. I have a handful of agents whose productivity has around 2 hrs of unaccounted for time. CCMA 6.0

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