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I'm having trouble getting an IP T.38 FAX server to run on my IP Office... The manufacturer thinks this may be caused by a "very high CSeq value" Not sure what that is, but does anyone know if that value is something that may be adjustable in IP Office? Thanks, -Jon

Anyone out there know where a guy could get a copy of the User CD with Phone Manager 4.2(36) ? (I know it's old, but we are just updating slowly...) Thanks, -Jon

I am running IPO Version 4.2(17) I'd like to use a VOIP FAX server which was verified using IPO V. 7 Does anyone know which version of IPO started support for T.38? How much pain is involved in a move of this size? (I assume just saving a config file is not recommended) (I just maintain our...

Does anyone have a copy of the old free PC DBA software that came with these units? I was recently asked to install an old unit for a local vet. The unit seems to work well, but it seems like the overall programming would be a WHOLE lot easier with the software... (I realize I'll probably have...

I have two IP500 systems with a SIP trunk between them. On system #2, the extension numbers are in the SIP Name tab for each user, so when calls come from system #1, system #2 recognizes the extension as on-system and all is OK. However, when calls come from system #2 to system #1, the...

Is there a way to get the IP Office to use E.164? When I add a + sign to the number field, it inserts a 00 in front of the sip invite. I need the invite to show To: +1xxxxxxxxxx@ot.bandwidth.com Right now, it only uses 10-digit dialing. I can get bandwidth to accept 10-digit, but every time...

Hi folks! When my VM calls out to let me know there is a message waiting, the SIP invite From: field shows OUTBOUND_ALERT@ot.bandwidth.com On a normal outgoing call, the system pulls the CID from the SIP NAME field in each user's SIP tab, with the resulting invite showing...

Hi again guys! Thanks for all the help on my previous problem with VCM. Here's another weird one... I have IP Office IP500 I have several sip trunks, PRI and analog lines. 3 out of 4 of my analog lines are on one dialout group. The 4th is on a separate one. (I want the fire system to have...

Our California location has the embedded VM. The messaging works fine, but the caller ID does not pass to the VM. I changed the prefix to "9" in the PRI screen so the redial would work, and now the VM reports the calls as coming from "9". Is there a setting somewhere that sends the caller ID to...

I have an IP Office 500. I think the software is 4.0 (15) I have 124 VCM channels. When I get a large call volume, usually Thursday nights, I can only register 7 calls and then I start getting congestion reports saying not enough VCM channels available. Any ideas? Thanks, -Jon