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I have Nortel 6140s at several locations, but at one in particular, underneath the "Profile: Soft" on the screen they say 1:Security. None of my other locations have this on the phones, it doesn't seem to impact how they operate but I'd like them to all be the same. Is there a class of service...

We've been experimenting with deploying spectralink 8440 phones to replace our failure prone 6140 Avaya phones. I have SIP3 licenses installed and have been able to get the 8440s to connect and register no problem. They can make and recieve phone calls and seem to work great. The one downside...

I have Nortel/Avaya 6140 wireless IP phones currently, but we have been having durability issues with them. I'd like to try out some third party SIP based devices as a possible replacement. I have SIP3 licenses installed on my switch, and Spectralink 8440 SIP phones to test out. What do I...

I'm soo close I can taste it! I have callpilot manager installed on a new web server. Jumped through allot of hoops so far to set security and what not just to host the .asp pages. I can now successfully log into the callpilot manager, but when I go to launch the reporter now, I get this...

Hi, A few months ago, I was asked to install Callpilot reporter for one of my remote sites. I'd never used it before, but had the install disc from my CP installation (v.5), so I added it to my web server per the instructions. It went smoothly, and reporter now shows up when you log into...

I'm having a problem I have seen here before with no resolution. It seems silly that this doesn't work, but here is my situation. I need to hunt/FDN calls from one extension to an offsite number. This works fine, except when that person does not answer or is busy, the call comes back to my VM...

OK, I've read all the similiar posts but don't see anything similiar to my issue. I'm trying to install the Reporter onto my web server, the same one that currently hosts the MyCallPilot. MyCallPilot works great, always has. When I install the reporter (from the physical media), it completes...

I've been searching but can't find what I'm looking for. We are currently running v4.5 but will be upgrading to 7.5 next month. I recall several months ago when I was researching changes to 7.5 that there was a new command to convert set types, like from a 2616 to a 3904 without using custom...

I have an old Option 11 that has been having UPS issues and randomly restarting. I've got a new UPS on order which will clear this up in a few days. The latest problem is that after a recent reboot, the system will not process ACD calls from outside anymore. When I call a number setup as an...

Can anyone tell me if its possible to have two SVP devices (Nortel 2245 WLAN controllers) operating at the same time but in different VLANs? I have to migrate all my 6140 wireless phones to new APs, basically a whole different network. The APs are in place alongside my existing access points...

Is it possible to have callpilot dial a certain extension on a repeating schedule, and enter a string of digits? I'm trying to automate some processes, an short of writing an autoIT script on my PC that would utilize the 2050 softphone, this would be much easier if I could implement a solution...

Hopefully this makes sense what I'm trying to do. I would like to break out an area code using 7 digit NPAs to route calls. Some numbers in this area code are long distance, while others are not. The long distance area code calls require 11 digits, while the non-LD ones are just 7 digits. I...

I am replacing a bunch of analogue trunks with a DSS T1 line (PRI not available from CO at remote location, so this is the best we can get). They gave me a test number, and the vendor built a new route for the DSS T1. I built the test number on an existing phone and then went to test. When I...

I came across a new Nortel phone I've not seen, an 1165E IP phone. Does anyone know what RLS of software I need to run these? I'm running 1140E's right now on my CS1000 (RLS 4.5), programming them as i2004's. The 1165 has more line buttons though (8 vs 6 on the 1140). I'm hopefully going to...

I've been reading everything I can find here about system speed call lists in an attempt to understand how mine work. I have an SSC setup so that any of my users can lift the phone, dial * + the last 3 digits of any 7 digit extension and the phone makes the call. I have * entered in as a FFC...

Is it possible to configure a TTY port for multiple access? My situation is this: I connect to a remote CS1000m via telnet (procomm) through an ION modem. The trouble is the person onsite does not always disconnect their "T1" session from Procomm even though they are not logged into the PBX...

Hi, I have a CS100m and its batteries are 12 years old, bulging, and not holding the system up. A vendor has been contracted through higher up in the company to come out and replace the batteries, but they wanted to check with me to see if it could be done "live" without taking the system down...

Hi, does anyone know how to setup my Nortel 6140 phones to recieve or send text messages? I read somewhere that the 2245 or 2246 controller (with OAI, open application interface) would allow for the phones to send and receive text messages. I'm running 4.5 on my CS1000m, and have the wireless...

Hi, question for the gurus: I have a CS1000M MG and am running out of IP licenses. I am running v4.5 on this system, and my Vendor (Qwest) claims I cannot add any more IP licenses without upgrading to the newest version first, which I think is 6? Obviously this is very expensive and likely...

Someone can hopefully point me in the right direction. I am upgrading shortly from my 2211 wireless phones to the newer style 6140 units. I have programmed a few by hand but would like to use the handset admin tool like I do with my 2211 phones. They appear to be the same, but I read that I...