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  1. RConcepts

    Avaya B149 Buttons Broken?

    We purchased an Avaya B149 conference phone two years ago from a local installer. This thing has been used literally three times and now the bottom two rows of the keypad don't respond. The retail installers want paid by the hour and there is no chance of getting an RMA from Avaya. What...
  2. RConcepts

    Handset Vol Settings

    I can find the ring vol just find, but I'm looking to set the handset vol to high when you pick it up. Every time she picks it up its set to the lowest vol.
  3. RConcepts

    Loggging and Monitoring Extentions

    I saw in the FAQ's that you could record calls. I have a situation where my Tech Support manager wants to know how many incoming and outgoing call are made from the tech support extensions and their duration. How could this be done?
  4. RConcepts

    Norstar Flash Voice Mail

    I have recorded all four greetings for the AA and have assigned them to table one and two. And set only line 1 to use AA (since at night it will be the only one used) When I call in at night and let it ring seven times I still hear... "This mail box is not initialized and can not receive any...

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