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I have a mini-carrier remote setup to one of my remote sites connecting via T1 to my CS1000 4.5 About a year ago we installed all new M3904 phones at this location. Within the last two months, users are complaining that their phones are automatically forwarding to specific extension without...

I need to change my Customer Data Blk to allow the capture of both outgoing (Which is already set) and incoming (which I need to set). I can not find in any of my manuals where the various labels are listed. I currently have the following: CDR YES IMPH NO OMPH No AXID YES TRCR...

QUESTION WITH REGARDS TO HOW IP LICENSING UNITS WORK WITH SUCCESSION 1000 PHONES. OBVIOUSLY, WHEN I BUILD A NEW I2004 PHONE ON A VIRTUAL LOOP, I HAVE USED 1 LICENSE FOR THAT UNIT. NOW, IF I OUT THAT PHONE AND THEN LATER - MAYBE WEEKS, MAYBE MONTHS - REBUILD IT ON THE SAME VIRTUAL TN, HAVE I...

Where does the DID for a PRI get programmed? On the switch side or the carrier supplying the PRI side. I have looked all over our documentation and can find nothing. AT&T says it's our switch programming and our vendor says it's AT&T setting the pilot # on the T1 when it gets programmed.

Hope all out there can be gentle on an admin newbie. Anyone have experience with Telephony Mgr 3.1? Whenever I go to validate an add, move or change on a DID I get a raft of error messages and therefore cannot transmit the change. The primary error message is as follows: >>Field SCN: CPND...

Don't know if anyone else has encountered this issue. My spree code for outside calling is '9' so a user making a long distance code would dial 9-1-(xxx)xxx-xxxx. However, if they pause after dialing the 9 and then the 1 or hang up because they changed their mind, the switch for some reason...

Okay - a logics brain teaser. I have a public agency reception problem. 1. Three exts 550, 551, 552 (yes we have a three digit dialing plan - yuk) Three i2004 phones, each with 2 kems to monitor approx 40 lines each are programmed with ext 550 as the primary ext on key 0 and each rolls to...

Sorry! Am having a brain meltdown. Need to create three non did extensions for rollovers from a single did. Non of the examples in my OPTION 81c switch show a specific TN for a non DID. They always just refer back to the DID. What am I missing here?