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  • Users: acsotech
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  1. acsotech

    Phantom forwarding

    I have a mini-carrier remote setup to one of my remote sites connecting via T1 to my CS1000 4.5 About a year ago we installed all new M3904 phones at this location. Within the last two months, users are complaining that their phones are automatically forwarding to specific extension without...
  2. acsotech

    CDR Gate Opener in LD 15

    I need to change my Customer Data Blk to allow the capture of both outgoing (Which is already set) and incoming (which I need to set). I can not find in any of my manuals where the various labels are listed. I currently have the following: CDR YES IMPH NO OMPH No AXID YES TRCR...
  3. acsotech

    NORTEL IP LICENSING QUESTION

    QUESTION WITH REGARDS TO HOW IP LICENSING UNITS WORK WITH SUCCESSION 1000 PHONES. OBVIOUSLY, WHEN I BUILD A NEW I2004 PHONE ON A VIRTUAL LOOP, I HAVE USED 1 LICENSE FOR THAT UNIT. NOW, IF I OUT THAT PHONE AND THEN LATER - MAYBE WEEKS, MAYBE MONTHS - REBUILD IT ON THE SAME VIRTUAL TN, HAVE I...
  4. acsotech

    Location of PRI Programming

    Where does the DID for a PRI get programmed? On the switch side or the carrier supplying the PRI side. I have looked all over our documentation and can find nothing. AT&T says it's our switch programming and our vendor says it's AT&T setting the pilot # on the T1 when it gets programmed.
  5. acsotech

    Telephony Mgr 3.1

    Hope all out there can be gentle on an admin newbie. Anyone have experience with Telephony Mgr 3.1? Whenever I go to validate an add, move or change on a DID I get a raft of error messages and therefore cannot transmit the change. The primary error message is as follows: >>Field SCN: CPND...
  6. acsotech

    911 Calls from Nortel Option 61C release 4.5

    Don't know if anyone else has encountered this issue. My spree code for outside calling is '9' so a user making a long distance code would dial 9-1-(xxx)xxx-xxxx. However, if they pause after dialing the 9 and then the 1 or hang up because they changed their mind, the switch for some reason...
  7. acsotech

    VoIP Multiple primary exts on one physical phone

    Okay - a logics brain teaser. I have a public agency reception problem. 1. Three exts 550, 551, 552 (yes we have a three digit dialing plan - yuk) Three i2004 phones, each with 2 kems to monitor approx 40 lines each are programmed with ext 550 as the primary ext on key 0 and each rolls to...
  8. acsotech

    NON DID ext creation for i2004 phones

    Sorry! Am having a brain meltdown. Need to create three non did extensions for rollovers from a single did. Non of the examples in my OPTION 81c switch show a specific TN for a non DID. They always just refer back to the DID. What am I missing here?

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