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  • Users: LCUDK
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  1. LCUDK

    Help with Date Query

    Hello All, I have a table containing a date field, LastSafetyWalkDTE. Based off of this date field I need to generate a list of any users in the database that have a date in that field older than 3 years from today. Basically, every member has to do a safety walk once every three years. From...
  2. LCUDK

    Access Query for information not in a table - hard to come up with description

    Hello, Not sure if this is the right forum but here goes. I am writing a membership database. I have a main table(member)that contains relevant information about the member. It has an autonumber field called entrynumber that is linked to another table called financial. The financial table...
  3. LCUDK

    Changing which PRI the system uses

    Hello, I have an option 11c running 25.4. We have two isdn primes installed in the system. I need to remove the second one but it appears like when I do, you are not able to place a call. Incoming still works. I believe this is because the system dials from the bottom up. Anyway, can...
  4. LCUDK

    Outing NARS

    Hello, I ahve a problem with an Option 11c running 25.4. We have installed a new location and selected 6000 extensions as our new 4 digit dialing number strategy. I am trying to put the routes in and found a route for nars using 6 as the dn. I need to change that asap but I dont know how to...
  5. LCUDK

    CS 1000, hard drive

    Hi Guys, We have a CS1000 running Succession 4.0. It is the cabinet based model and was upgraded from 25.4 about 2 years ago. The system went down and when it is coming back up it is saying it can't access the c: drive. It is not able to write it's reports, find it's ip address, or get the...
  6. LCUDK

    PRI Steering

    Hello, I have a minor emergency. We have an incoming PRI that is pointed at our call pilot to answer calls. We lost the power supply in our third cabinet and I need to change this so that the incoming calls go to the receptionist. Can someone tell me what LD's to go into to accomplish this...
  7. LCUDK

    3904 not forwarding to VM

    Hi Guys, I have a strange one. I have a user who we replaced his 2616 with a 3904. His phone was setup using a cpy 1 command and the dn's were replaced. The phone that was copied works correctly. This user's phone still rings through when forwarded to VM. Our Callpilot VM is 7000. Here is...
  8. LCUDK

    1140E continued problems

    Hi Guys, I am having two addtional problems with an 1140E I am trying to configure. 1) The message indicator light is not coming on. 2) The second is when the user fowards the phone to VM at dn 7000 calls still ring through. TN 66 00 DATE PAGE DES KEM_RANGE DES IS TN 066 0...
  9. LCUDK

    1140E not picking up incoming call

    Hi Guys, I am programming an 1140E and it is part of an ACD group with private lines appearing on key 3 and key 4. LPK is set to 3. When you grab the handeset is picks up key 3 as it should, however when a call is coming in you can not pick up the handset to answer the call. The call will...
  10. LCUDK

    Auto Attendant

    Hello, I have an Option 11 running release 25.4. It has 2 primes for incoming and outgoing calls. when you call one of the primes you get the auto attendent, which is correct. when you call the other it goes straight to a phone. Can someone give me a quick primer in where to go to change that...
  11. LCUDK

    Ground Start to Loop Start

    Hello, We have an Option 11C that has 6 ground start trunks attached. We are replacing it with a BCM 50 in several weeks. We have to have the lines converted to loop start for the BCM. AT&T decided to do that 3 weeks early. Does anyone know how to modify the Option 11c lines from ground start...
  12. LCUDK

    Ran Route

    Hello, We have a ran route listed in one of our ACD's of 16. The voice announcer is not functioning. Is there a way to verify that it is working? I believe I have seen a AT&T tech call them. Thank You, Doug

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