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  • Users: tomcotton
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  1. tomcotton

    Port Mirroring in VMware

    Hi All, I've got a requirement to mirror a port to a virtual server running off a Cisco 3020 switch. As it's a VMWare blade based environment the server could end up connecting on any one of the 16 ports on that switch. Obviously I don't want to pass the traffic to all 16 ports so: Is there a...
  2. tomcotton

    Allow Outbound Calls Lync > Mitel over SIP

    I've got a 3300 MXe 4.2 connected to a MS Lync 2010 standard edition server via SIP. I can call from Mitel > Lync, but when I try and dial out from Lync > Mitel I get the below SIP 404 message in Wireshark: SIP/2.0 404 Not Found Via: SIP/2.0/TCP 172.30.1.35:56914;branch=z9hG4bK81d43e75 From...
  3. tomcotton

    Setup SIP trunks from 3300 to Microsoft Lync

    Has anyone managed this? I've followed the guide on MOL and just can't get it to work. I've setup the dial in conferencing number of 4222 on lync and set an ARS route on the Mitel to tale calls to 4222 over the newley created SIP trunk, but I just get NU. I wondered if it was possible to look on...
  4. tomcotton

    Mitel Live Business Gateway

    Has anyone used this with MCD, Mitel handsets & Lync 2010?? Do all the buttons work i.e. conferene and hold?
  5. tomcotton

    Can Mitel Handsets work with Lync

    Does anyone know if this is possible?? I know with Cisco phones you can load a different image on them, and wondered if somethings similar was possible with the Mitels??
  6. tomcotton

    UCA 4 Clients running high on memory

    We have a mixture of 4.0.24 and 4.0.26 UCA clients all of which are running at around 184,064k. That's almost double any other application on our systems. This is making the app very slow to open and prone to crashing. I've got these features enabled: Auto Answer Call Forwarding Compact Mode...
  7. tomcotton

    Calls jumping between paths

    I've got 3 clustered MXe's with one working like a trunk gateway and the other hosting a load of ACD paths. I've got a problem with calls jumping from one path to another. I've double checked the path programming and can't see any reason for this. The calls come in on 4009 (P409) then jump over...
  8. tomcotton

    Wireless Headsets

    This isn't my most technically challenging post ever :), but I've just started using a GN9330 wireless headset and wondered if there's a way to answer the call from it (without a crappy handset lefter)?
  9. tomcotton

    Budget Call Recording

    Does anyone have an in house call recording solution that's cheap?? I'm looking at Red Box Recorders at min but I think the SRC module from Mitel will bump the cost up. Is it possible to turn off encryption for some ACD users only??
  10. tomcotton

    TAPI 2.0 and Mitel UC

    Hi, does anyone know if I could upgrade the TAPI driver that UC has installed (1.4) to 2.0 or above??
  11. tomcotton

    Standardise Out of Office message??

    Hi, We are in the middle of a re-brand and I have been asked by our Marketing department if there is a way to insert a template out of office message for all of ours users? Ideally something that would run and change all the out of office messages (that weren't currently active) to a standard...
  12. tomcotton

    UC 4.0 - Administraor change users status

    If someone leaves the office and forgts to change their diverts, can it be changed from the UC server without their password??
  13. tomcotton

    Can you transfer directly to voicemail??

    Is it possible for a secretary to transfer a call directly to a fee earner’s voicemail box? Cluster of MXe's running MCD4.2 with an inbuilt voicemail setup.
  14. tomcotton

    UC 4.0 & PRGs

    I've got my ext (4567) and my EHD (800) which is always logged in and has my blackberry number. If I call 800 directly it calls my blackberry, and if I leave it as an active PRG member and call 4567 it also twins with my mobile. This is all fine. Although on UCA 4.0 my blackberry doesn't show...
  15. tomcotton

    Nupoint Migration

    Hi, Is there a tool to automatically migrate mailboxes from the 3300 to the Nupoint? Cheers
  16. tomcotton

    Post MCD4.2 upgrade questions

    Hi, We upgraded the cluster over the weekend to MCD4.2 and powered down ops man. I'm quite impressed so far, just have a few questions: Is there any way to automatically schedule a backup? We have loads of entries in User and Device configuration with no number against them. Is this anything to...
  17. tomcotton

    MSL 9.2.22.0/UC 4.0 - Alarm always Critical - Randomly locks up

    I have just built a new UC server and installed it on MSL 9.2.22.0. It seemed to be running fine, allbeit a bit memory hungry. Every few days it locks up, can ping but the power light is on, and I have to hard reset. The alarm level is always showing as critical with the below message...
  18. tomcotton

    Cisco 801 > Cisco 803

    Hi, I want to create a budget CCNA/CCNP lab. I've never worked with ISDN before and wondered if I could connect 2 ISDN routers with a crossover cable??
  19. tomcotton

    Using VM ports on another 3300 as RAD ports

    Hi, Is it possible to use vmports on another 3300 in the same cluster to play RAD messages??
  20. tomcotton

    857 ADSL Router as a Firewall

    Hi, I've just done my CCNA and want to progress to the CCNP. I would like to use an 857 as my live home router. I was thinking of allowing smtp, dns, dhcp, http, and https through all the time, then using a relexive access list to allow everything else through as needed. I know its not good...

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