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Here is an interesting one for you. Last week, Wednesday, I opened a ticket with Commvault due to services on Commserve not starting on boot. Was told to remove all updates/SP5 and reinstall. I did that with no resolution. The next day after doing this, all backups were pending with some...

Windows 2003 Standard Simpana 7.0 SP5 all updates Originally I called in to Commvault for services not starting automatically after reboot. Was told to uninstall all updates which takes SP5 with it. I did that and rebooted. Services still did not start auto so I reinstalled all updates...

Simpana 7.0 SP5 all updates running on Windows 2003 Standard SP2 Anyone had any experience with Commvault and hardware encryption at the physical tape drive level? IBM TS3500 with 3592 tapes. Firmware is up to date. When I enable Library Managed Encryption at the IBM Web Console and reset...

For about a week now I have been seeing this error: "Data Mover could not be brought down gracefully. Please check your hardware." It is reported by CVD and I have seen it referring to two different media agents so far. Commvault support recommended chkdsk /f which I did. No bad sectors...

Commvault 6.1 SP4 all updates applied. I have a situation with one server that has a massive amount of small files. Over 8 million. The scan phase alone takes 4-5 hours. I have already made it a media agent for direct SAN backup and am achieving an average of 250Gb/hour throughput. It still...

I am trying to explain to my manager the benefits of purchasing GridStor. I have worked in an environment in the past that had it installed from the very start. Now I work in a 6.1 SP4 setup where it was not purchased. We do a descent amount of data (roughly 100TB a month) and have seven...

Hello- I am trying to install the FS agent on two Windows machines that are behind the firewall. I have installed it on systems behind the FW before so I have the proper ports opened, etc... The issue with these two systems is a NAT. A DNS ping returns a .99 subnet address but their is a NAT...

We have recently deployed Diligent's Virtual Tape Open v.1.4. There are 61 cartridges defined and Commvault is successfully using the VTF library/drives. The issue is, no matter what size is defined for the tapes, Commvault always reports them as 39.99GB. I'm not sure if this is really an...

Our Server dept has installed a new MS Windows cluster. Active/Active unfortunately. I have installed the file system idata agent on the two physical nodes. I cannot seem to get it installed on the virtual node. When I connect to the virtual node via IP and run setup it detects the file...

Setup: Commvault 6.1 SP4 with all patches (Win2k3) I have a storage policy that has a primary copy to tape and a secondary offsite copy to tape. I received a request to start offsiting four new clients. These clients were part of a different SP but with the same retention as the offsite...