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In option 81 5.0 we have voip superloop wondering is there a way to do midnight routines and be able to see phones that error as with load 30. Know that it is not possible to do untt as it is a virtual loop, so not sure if nortel made it work in another load???

Did a bcm 3.7 (2.4f) upgrade to 4.0 last night and went through fine until I got to the must change password from default. I changed as usual and when it kicked me out in element manager when I tried to log back in it told me that I had improper user/password. Not sure what could have happened...

Is it possible to deploy remote ip phones without vpn? Say possibly route the phone to a static wan ip and then route all traffic on port 7000 to that ip and the bcm??? Not very teky but have a network savy tech requesting this solution. They do not like vpn do everything via RDB... Just a...

Am helping install a TM3.1 on and hp 2003 server and cannot seem to get the explorer login to work from another pc on the web (or the localhost for that matter) seeems to be security issue but unable to find which one. Have iis installed not sure what else may be missing any ideas would be...

Having trouble with fax in callpilot. Haveing several people complain that there faxes are not being received. Checked patches updated the system. Also have tried checking the fax suite keycodes and went through programming. Not sure why it does not do it to every customer or to all faxes. Any...

Trying to set a site up with voip trunks to avoid line porting on 12 co lines (loop start trunks) for a contact center application. My question is do the trunks (voip) trombone if sent to another site say as a forward and then sent back or will the systems drop both voip trunks on return to...

have a call pilot 600r 5.0 that was patched last month that has a delay of up to 3 days before left messages appear in mailbox any suggestion? would be greatly appreciated

Have some messages in a callpilot 600r 5.0 that are delayed by up too as many as 5 days any advice .. patched last month current...

Get a call yesterday stating that all messages received by the unified messanger (used to receive faxes only) is empty. that all faxes that were in it are gone and that no new ones are being received. Checked all programming see no issues with the call pilot. now we are using one single...

Having issues with a unified messager fax suite sending faxes using the Nortel Fax Printer in Outlook 2007. Sometimes it works and sometimes it hangs up. Also this Bcm Callpilot is sending strange messages that look like barcodes??????

I am new at installing otm and am trying to intall 3.1 on CS 1000 5.0. This a new install of tm 3.1. Kepp getting message when i try to sync of /pty/ptty00.s is not defined in SL! Database. Any ideas what I am doing wrong???

Just upgraded meridian 11c from 24.24 to sucession 5.0. Added Pri's and keep getting bug509 loop out of range... Not sure what it is or what it does... Any answers on this would be greatly appreciated...