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  • Users: burdenuk
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  1. burdenuk

    Openstage 15 firmware

    Hi all, I am trying to upgrade some Openstage 15 phones but in order to upgrade to the latest firmware (which I do have) I need to upgrade to V2R2 first. I can't seem to find that online anywhere, is anyone able to provide a link? I have found some old links that no longer work to this version...
  2. burdenuk

    CCC Documentation

    Hi there, Does anyone have the CCC documentation, cant seem to find it anywhere anymore due to CCR. Particulary would like the CCC Reporting help. Thanks in advance, Craig
  3. burdenuk

    Logging off users from VMPro shortcode

    Hi there, Is there a way to create a shortcode or any other method to log off users using VMPro? I can change various other options using a generic action like put them on DND... Any ideas? Thanks, Craig
  4. burdenuk

    AutoRecord and Call monitoring at the same time

    Hi there, We are having an issue when trying to silently listen in to calls that are already being automatically recorded -you just get a busy tone when trying. Found this old thread which said it can't be done as it is a conference call however recent docs seem to indicate you can now record...
  5. burdenuk

    Caller doesn't transfer from VM to queue V4

    Have an issue whereby seemingly at busy times callers are played menu in vm pro but when they select the option that should transfer to a hunt group then don't get transfered to queue just get silence... and the call is stuck at that point. (unlimited queueing turned on on hunt group) Always...

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