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I have a bunch of 406v2s in the field currently. I am trying to find a justification to management to upgrade to the 500. We are hoping that little issues such as voice quality may improve on the newer hardware platform... Beyon just a much more stable hardware platform, what benefits would...

I don't know why this is so difficult to find documented. It seems like networking 101. But please verify for me: 406v2 - 100mb FULL duplex ports 412 - 100mb HALF duplex ports Thanks for the consistency Avaya. . .

Just bricked 2 406v2 systems by trying this upgrade. Cannot escape from the following message on DTE that keeps recycling. Programming FPGA ... FPGA Version 0xFC CPLD Revs: 0xC1 0xD4 CardID: 0x3A Modules: 0xEF Programming FPGA ... FPGA Version 0xFC CPLD Revs: 0xC1 0xD4 CardID: 0x3A...

After just completing the upgrade to V6 (licensed) I was eager to attach my new 9650C phones to the system. They came on the network, attached to the TFTP server, downloaded the newest firmware attached to the call server fine. I logged them on with an extension and password. The soft...

I am upgrading a system from 406 to 412 and would like to transfer the config over. I get an error that says that the configuration conflicts with the existing system. Has anyone done this successfully. Thanks in advance

I have an unruly branch that is threatening to throw their new system out the window. They are blaming the phone system for their quality issues, but whenever I call them it appears that there is a LOT of ambient noise coming from all around. They have 10 people who love to yell and scream a...

Getting calls from a branch I recently installed an IP office in. Replaced Cisco 7960 hansets. Site is complaining that the new handsets (5620SW) speaker quality is not as good. I think they are splitting hairs at this point, but can anyone suggest a higher quality handset without upgrading...

I'm getting a little frustrated with RTP relay which does not seem to work when the supposed requirements, two devices with the same codec, are talking to each other. I do not know how to go about troubleshooting this. Does anyone know of why this might not be working as it should??

First of all, my question is about Symantec Recovery Solution and the OFM driver. I know this is an NBU site, but I need general backup expertise, and I'm hoping to convert my customer to NBU.... I need to know if RS has the ability to backup SQL and Exchange databses WITHOUT shutting down or...

I'm having an issue using H.323 trunks for off switch transferring and confereincing. Are there limitiation I am unaware of. I can conference, but the two parties cannot hear each other. I also am having trouble tranferring and inbound call back out. I am assuing this is related to my...

Am very confused about how VM pro is licensed. We're doing a big site in which embedded VM will no longer be sufficient On the CDW website I see the following for $1,814.99 Avaya IP Office VoiceMail Pro - license License - unlimited users - Win MFG #: 171991 | CDW #: 391258 Listed...

Does anyone know how to keep the "9" from being sent through SMDR. It's messigng up my call accounting software. Thanks

Hey all, Having an issue where an expansion ATM module is periodically getting all of the trunks stuck in the "Clearing" state. It is resolved on reboot, but the trunks are unavailable during this time. Using 5.0(8) Any suggestions would be appreciated. Thanks.

We are getting HEAVY echos through our 5610 phones when using analog trunks ATM4 module. Weird thing is that it is every time a user picks up the phone and it goes away after 3-5 seconds. Another post said that echo cancellation may take a few seconds to "kick in" this is unacceptable to us...

We have an OLD cisco call manager that we are looking to retire and replace with an IP office. Rather than relocate the PRI circuits into the IPO, we would like to see if we can create H.323 trunks to our existing Cisco VG200. Is this possible, and can anyone point me to configuration...

Heard some rumors that the IP office R5 allows for consoles to fail over to one another, yet I cannot find any references in the documentation. Can someone please confirm or deny this feature?

I have 2 IP offices connected via H.323 trunks. Short codes on system A allow me to make calls out of system B. The first call works fine. But at the end of the call, system B does not close the channel. Seemingly not getting signalled that the call was hung up. This causes call 2 to...

You guys have been great so far. . Here's another one for you. I am attempting to set up my second SCN site and I am getting an error that says "Attempt to use a feature for which no licence is installed. - type: Advanced Community Networking. I just want regular SCN. Did I mis-click...

I am trying to justify an upgrade from embedded to Pro. We want one particular feature that allows voicemails to be forwarded to e-mail. What would be one or two other "gotta have" features that can justify the expense. Thanks in advance.

We have a web interface we would like to make available through a custom WebVPN portal. We were looking to let people hit the front page without any kind of ASA authentication. First of all, is it possible to let people in anonymously? And second, I have some concerns over potential DOS...