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I have a friend's Compaq Presario 1500 laptop that is about a year old, running XP Home. About a month ago he says it started crashing spontaneously every now and then, meaning sudden shut off of all power (no blue screens or error msgs to give me a hint, no freezes either, just wham, OFF.) If...

This problem concerns a customer of mine. I do not have access to his computer, as it is owned by his company and its use is heavily restricted (he can't even access Control Panel). I work for an ISP and installed for this customer a static IP with a Zyxel cablemodem/router, which is configured...

I am running into a recurring problem: very often when I connect DHCP cablemodem clients to the internet, (a very busy DHCP server, btw)- I cannot get an IP from it. I can take one computer, put it on the same connection, and get an IP immediately. Then I take that one off, put the other one on...

I have an old Dell Latitude CPxj laptop with an ATI Rage Mobility M1 video card and service pack 5. When I upgraded the service pack to 6a, the display reverted back to the default 16 colors, 640x480, etc. When I installed the new drivers it said it needed in order to use the video card, it...

First off, I have tried this with two totally different modems, and they both work fine in another machine so I know there is nothing wrong with them or their installation software. What happens is that when I install a modem on this particular Compaq computer, it refuses to use a legitimate COM...

This is an older computer with PII 133 MHz, AMIBIOS, WD hard drive, Win98, no special cards at all just a modem, built by someone in some now-defunct local computer shop...this is what it does. Upon bootup, runs through: Checking NVRAM...update OK! 163840KB OK (scrolls through) then: WAIT then...

I recently upgraded and reinstalled on a compaq presario 1624 laptop, win98, (lots of annoying propietary drivers, etc) and everything is working great, except when user hooks up to docking station: then the mouse goes nuts and is impossible to use. My question is this: it seems that it would...

I recently ghosted an image from an older WD 6 gig hard drive that had win98 on it to another hard drive,and wanted to wipe it and reinstall windows 98 on it. In between ghosting what I wanted to save, and reinstalling, in the interim I installed NT4 on it and ran it on another machine for a few...