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Hopefully someone here doesn't mind helping me... I have an MICS R1T1 system. Currently when you call in to our main number our auto attendant answers, the person types in an extension to get where he wants to go. We would like to change this so that during the work day (8:00AM - 5:00PM) when...

Hello Guys. I had a vendor install a BCM 50 last year at my location. We have 2 bonded T-1s that we use for voice and data. I am not sure how they configured this with the BCM. Tomorrow my ISP is coming and taking 1 of T-1's down and installing a fiber link for data and leaving 1 t-1 for voice...

Hey guys hopefully you can help me out.. We have an older MICS system.. On extension (224) we forward the it to line 225 or 226 depending on the day.. The problem is if the person at 225 doesn't answer then it goes back to 224's voicemail which noone is around to check.. Any way to set it up so...

Any way to have i2007 hooked to PC so user can call someone from outlook contacts? Thought I saw this on Cisco based systems before... thanks!

Hey guys, I am attempting to order the necessary hardware for a MICS 7.1 system. The location has a T1 for voice and roughly 30 T7316E headsets. Is there anything you can tell is missing? Anything I don't need? Any help is appreciated guys this is my first attempt at ordering a phone system...

Hey guys, hope you can help. I have a vista computer that I am trying to get to work on my network. I have tried at 3 different locations (my house, friends house, and work) and I do not see any shared folders/computers. I connect to the network, i can access the internet but when i go to view...

I am not very familiar with nortel systems so if I need to provide any additional information please let me know. Customer is saying that whenever at outside caller leaves a voice mail and they check it, after the caller hangs up the rest of the voicemail is beeping noise. I am guessing there...

I am still new to the nortel phone systems, but a customer is complaining that their nortel meridian MISC system they use for their phone system is delaying some of their voicemails. In general everything is fine, but about once a week an employee will receive an email from the day before or...